Support Services Patient Escort

Central Maine Healthcare • Lewiston, ME

83d

About The Position

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

Requirements

• High School diploma, GED or equivalent experience preferred.
• Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and patient representatives.
• Ability to provide clear directions and respond accordingly to employees.
• Ability to use all relevant electronic and communication devices.
• Knowledge of and proficiency in all OSHA and local requirements related to all assigned work.
• Willingness to be open to learning and growing.
• Maturity of judgment and behavior.
• Maintains high standards for work areas and appearance.
• Ability to work a flexible schedule.
• Must comply with any dress code requirements.
• Must be able to work nights, weekends and some holidays.
• Ability to engage patients and team members utilizing the CMH Experience Standards.

Responsibilities

• Understand and follow all policies and procedures.
• Determine patient name, destination, mode of travel, time, and other data.
• Direct or escort incoming patients from the admitting office or reception desk to a designated area.
• Assist patients, whether ambulatory or non-ambulatory.
• Transport patients or deceased individuals alone or with assistance, in a bed, wheeled cart, stretcher, gurney or wheelchair to designated areas within the facility.
• Assist in ensuring a safe working environment throughout the facility for all patients, visitors and fellow employees.
• Report any unsafe conditions immediately to Supervisor.
• Report all accidents and injuries in a timely manner and identify and correct unsafe work conditions with management oversight.
• Adhere to and follow/exercise guidelines pertaining to HIPAA laws and the proper handling and maintaining of an environment where protected health information (PHI) is safeguarded.
• Comply with all company safety and risk management policies and procedures.
• Participate in regular safety meetings, safety training and hazard assessments.
• Apply all applicable OSHA and related local safety requirements to all assigned work.
• Perform all work in accordance with established safety procedures.
• Attend training programs (classroom and virtual) as designated.
• Perform other duties and responsibilities as assigned.

Benefits

• Full Time employment status
• Days shift

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED