Support Services Director

About the position

Operations Management focuses on efficiently meeting the needs of the campus. The role involves providing support and supervision to operations in areas such as Warehouse, Logistics, Maintenance, Property, and Transportation. Responsibilities include reviewing operations performance with executive management, analyzing operations for alignment with the company's vision, mission, and values, and providing leadership support and tools to meet established goals. The position also requires training staff on systems and processes, establishing relationships with regulatory bodies, assisting with process implementation, and preparing documentation for exit interviews.

Responsibilities

• Provide Support and Supervision to Operations in areas including Warehouse, Logistics, Maintenance, Property, and Transportation.
• Review Operations performance/support needs with Executive Management.
• Analyze Operations for alignment with, and promotion of Company vision, mission, and values.
• Provide operations with leadership support and tools to meet established goals.
• Train staff on systems, standard processes, company policies and procedures.
• Provide Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies.
• Establish relationships and function as a liaison between operations, regulatory bodies, and the Executive Leadership Team.
• Assist with process implementation geared to improve performance goals.
• Gather data and prepare a written report for documentation and exit interviews.
• Other duties as assigned.

Requirements

• Three plus years of progressively responsible experience with the proven ability to effectively manage systems, processes, and people.
• Two plus years of supervisory experience.
• Working knowledge of Federal, State, and local regulations.

Nice-to-haves

• Bachelor's Degree in Human Services or a related field preferred.