Support Services Coordinator

Specialized Education Services • Union City, CA

6h • $52,000 - $62,000

About The Position

Champion possibility and fuel student success by providing social-emotional services for students who need additional support to shine in school. As a vital, integrated member of a multidisciplinary team, you’ll collaborate with school teams and families in delivering SESI’s proven, high-quality services—including individual or group counseling services.

Requirements

• Experience working in an educational, behavioral health, or student support setting preferred.
• Knowledge of trauma-informed practices and student support systems.
• Strong organizational, documentation, and communication skills.
• Ability to collaborate effectively with multidisciplinary teams.
• Ability to perform light lifting, walking, and climbing stairs as required.
• Ability to work across two campus locations.
• Ability to respond calmly and effectively in crisis situations.

Nice To Haves

• Proficiency with student information systems and data tracking tools preferred.

Responsibilities

• Comply with all SESI Schools’ Standard Operating Procedures and applicable local, state, and federal regulations, including mandated reporter requirements.
• Participate in and complete all required professional development to maintain role compliance.
• Attend and actively participate in assigned campus meetings (e.g., weekly ratings meetings, operations meetings).
• Attend, document, and follow up on conferences, meetings, and trainings with supervisors.
• Develop, maintain, and audit student forms and files in compliance with SESI Schools and district requirements.
• Collaborate with campus staff to promote a strengths-based, trauma-informed learning environment.
• Utilize schoolwide behavior supports, de-escalation strategies, and crisis intervention techniques to ensure student and staff safety.
• Co-facilitate social-emotional learning and engagement activities (e.g., Guided Group Interaction, Boys Council, Kids Cope, etc.).
• Participate in daily school operations, including morning, lunch, and/or afternoon supervisory duties.
• Drive, track, and document student referrals through enrollment and orientation stages.
• Collaborate with district data specialists, behavior specialists, counselors, and administrators to secure all required enrollment documentation.
• Manage and monitor missing documentation reports.
• Prepare all required orientation and enrollment forms in advance.
• Oversee updates to student handbooks related to enrollment and orientation procedures.
• Maintain and submit accurate entries in district and campus student information systems (e.g., Infinite Campus, Student Central).
• Address missing documentation reports (e.g., proof of address, immunization records).
• Manage student photos and required data collection forms.
• Coordinate and track cumulative student record transfers.
• Drive, record, and monitor student attendance in compliance with district compulsory attendance policies.
• Prepare bi-weekly attendance reports in collaboration with district liaisons.
• Produce, document, and mail attendance notifications to guardians.
• Communicate with Juvenile Probation Officers, attendance teams, graduation coaches, and district social workers as required.
• Track and document unexcused absences and initiate referrals to truancy court when appropriate.
• Meet with students to develop attendance intervention plans.
• Input and audit student health verification data, including immunizations and physicals.
• Support medication administration, including oversight, documentation, and monthly medication count audits.
• Maintain campus health certifications and compliance documentation.
• Provide first aid as needed.
• Coordinate and assist with annual RN screenings (BMI, vision, hearing).
• Ensure campus-wide compliance with health and medication protocols.
• Support students in transition, including McKinney-Vento (homeless or at-risk) populations.
• Conduct student initial interviews and intake processes.
• Facilitate or support risk assessments, threat assessments, and crisis protocols.
• Participate in re-entry plan meetings as needed.
• Coordinate and document “Why Try” student assessments (initial and end-of-year).
• Develop and distribute monthly student calendars and monthly staff calendars.
• Create and disseminate monthly parent newsletters and quarterly newsletters.
• Support community outreach initiatives and student community service projects.

Benefits

• Diverse career pathways, mobility up and across our national network, and ongoing professional and leadership development.
• Paid training, tuition reimbursement, and credentialing support.
• Data-driven, evidence-based learning and instructional models, including SESI’s own positive behavioral interventions and support (PBIS) framework called CASE.
• An attractive and robust suite of benefits, including comprehensive healthcare benefits, 401(k) with employer match, employee assistance program, mental health support, fertility and family building, and more.
• Smaller class sizes in diverse educational settings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed