Support Services Coordinator (Captain)

Dougherty County School Systems•Albany, GA

47d

About The Position

The Dougherty County School System is seeking a Support Services Coordinator (Captain) to join our Police Department team. This position plays a critical role in advancing the mission of the DCSS Police Department to ensure a safe and secure learning environment. The Coordinator supports the Chief of Police by overseeing daily administrative, operational, and compliance functions; managing communications, data, and records systems; and coordinating interagency partnerships that enhance safety and student support across the district. This position provides leadership, supervises personnel, and ensures adherence to federal, state, and local regulations as well as Board policy.

Requirements

High school diploma or equivalent required; Associate's or higher degree preferred
Two (2) years of experience in clerical, law enforcement, or dispatching operations, or an equivalent combination of education and experience
Must be at least 21 years of age and a U.S. citizen
Valid Georgia driver's license
Ability to pass a comprehensive background investigation
Ability to maintain GCIC/NCIC certification, including obtaining GCIC Certified Terminal Operator and Terminal Agency Coordinator (TAC) certifications within six months of hire, and completing Security and Integrity Training every two years
Such alternatives to the above qualifications as the Chief of Police and Board of Education may find appropriate.
Leadership and supervisory skills within law enforcement or administrative operations
Strong knowledge of federal, state, and local law enforcement regulations and reporting requirements
Ability to manage confidential information with discretion
Proficiency in Microsoft Office and law enforcement data systems
Strong organizational, analytical, and communication skills
Ability to collaborate with internal staff, students, parents, and community partners
Demonstrates overall physical fitness and wellness to perform job-related duties effectively
Possesses the cognitive and emotional capacity to manage responsibilities in a high-stakes, law enforcement environment
Ability to respond to emergency situations and perform law enforcement duties
Demonstrates overall physical wellness and stamina to complete job responsibilities effectively
Ability to use standard law enforcement and office equipment safely and effectively.

Nice To Haves

Supervisory experience in a law enforcement setting is preferred
P.O.S.T. Supervisory Certification is preferred
Experience with CAD (Computer-Aided Dispatch) systems and law enforcement record management systems

Responsibilities

Assist the Chief of Police in planning, organizing, and coordinating departmental operations, communications, and compliance functions
Prepare monthly reports, audits, and documentation required for ISO, GBI, and federal reporting
Supervise departmental clerical staff and oversee data accuracy in all police records, reports, and communications
Manage departmental payroll, scheduling, and leave documentation
Prepare purchase orders, invoices, and maintain inventory of supplies and equipment.
Maintain GCIC/NCIC terminal integrity, oversee validations, and ensure compliance with GCIC/NCIC and CITS Network policies
Conduct and oversee criminal history background checks for the DCSS Human Resources Department
Maintain and validate OCIC records and files for audit readiness
Submit evidence to the GBI Crime Lab and accident reports to the Department of Motor Vehicle Safety
Prepare required FBI VCR (Uniform Crime Reports) submissions.
Serve as liaison for the agency in truancy, CHINS (Children in Need of Services), DFACS, and juvenile court-related matters
Collaborate with district social workers, counselors, and parent facilitators to address student and family needs related to law enforcement or court involvement
Partner with faith-based and community organizations to provide student and family assistance beyond the school setting.
Administer the GCIC Terminal Operators Training Program and coordinate internal training for departmental staff
Participate in ongoing professional development to maintain certifications and enhance leadership and technical skills
Maintain firearm proficiency and other required P.O.S.T. qualifications.
Maintain gang intelligence files, case files, and investigative summaries
Respond to and dispatch emergency calls as needed
Prepare departmental memoranda and special orders as directed by the Chief of Police
Perform law enforcement duties within the school system as needed
Perform other duties as assigned in accordance with district and departmental policies
Performs other such duties needed or assigned by the Supervisor.