Support Services Clerk
About The Position
We are accepting resumes for a Support Services Clerk to join us at the Gatti, Keltner, Bienvenu & Montesi personal injury law firm in Memphis, Tennessee. This position requires in-office attendance and has scheduled hours from 8:30 AM to 5:00 PM, Monday through Friday. Our team shares the common goal of providing clients with 5-star customer service and excellent legal representation. We are seeking leaders in our community who cultivate those around them, appreciate our culture, and aspire to be more than just employees, processors, or paper pushers. We strive to create an environment where employees feel empowered to thrive personally and professionally. At GKBM, our mission is to successfully and compassionately represent individuals who have experienced traumatic events in their lives or who are disabled and require assistance. A DAY IN THE LIFE OF SUPPORT SERVICES The Support Services department at GKBM is one of the firm's backbones. This team works hard every day to serve our staff and our clients by providing all courier services, processing of incoming and outgoing mail, stocking office supplies, stocking vending machines, moving furniture, setting up workstations, general cleaning, and taking care of our offices. You should be able to interact comfortably with clients, all office staff, attorneys, and upper management. You should feel at ease obtaining police reports and sometimes taking attorneys to nearby depositions and other meetings. Although you are self-directed and able to work independently, you are also a team player who collaborates effectively with everyone at the firm to drive results for our clients. No day is ever the same in this role, and every day is all hands on deck! QUALIFICATIONS FOR A SUPPORT SERVICES CLERK
Requirements
- 2 years of customer service experience
- 2 years of experience in a professional office environment
- High aptitude for multi-tasking and drive for getting things taken care of
- Thrives in a fast paced environment
- Reliable transportation and a clean driving record
- Ability to lift 50+ pounds
- Ability to maintain knowledge of law firm policies and procedures
- The urgency to provide above-and-beyond customer service
- Are you able to prioritize tasks effectively?
- Can you function under pressure from deadlines?
- Do you have excellent communication skills?
- Are you flexible and resilient in an ever-evolving atmosphere?
- Do you exhibit sound judgment?
- Can you maintain strict confidentiality?
Responsibilities
- providing all courier services
- processing of incoming and outgoing mail
- stocking office supplies
- stocking vending machines
- moving furniture
- setting up workstations
- general cleaning
- taking care of our offices
- obtaining police reports
- taking attorneys to nearby depositions and other meetings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
101-250 employees
