Support Services Associate III

Sagility
80d$17 - $21

About The Position

The position serves as a resource person with the ability to answer and seek out answers to more complex issues and services. The employee is expected to work independently with limited supervision, train co-workers, make arrangements and scheduling for clinics, and attend training sessions. The employee has gained a full understanding and comprehension of the position responsibilities listed in the Level I and II classifications.

Requirements

  • High School Diploma or GED.
  • Three (3) years of professional business or public administrative experience in a medical, hospital, or administrative office environment using electronic office equipment and professional software.
  • Competence in the use of the Patient and Community Health Services Reporting and Billing procedures (PSRS) system.

Nice To Haves

  • Additional education (college, vocational school, etc.) in business education or a medically related field may substitute for the required experience on a year-for-year basis.

Responsibilities

  • Perform vendor billing and attend workshops to disseminate necessary information resulting from training.
  • Obtain prior authorizations through Medicaid/Insurance and third-party payor guidelines.
  • Perform all computer data entry including visits and billing.
  • Pre-bill and final bill all payors for services rendered.
  • Properly code accounts receivable payments and manually post them as well as posting via computer system.
  • Address all outstanding accounts and follow up on resubmissions/corrections.
  • Maintain an alphabetical, numerical, and subject filing system.
  • Operate and compute amounts using electronic office equipment.
  • Teach/instruct other clerical staff in problem-solving.
  • Contact third-party payors to address problems and complex issues.

Benefits

  • Full-time employment with a competitive hourly salary ranging from $17.04 to $21.19.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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