Support Services Assistant (11112)

State of Montana • Helena, MT

1d

About The Position

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Disability Employment and Transitions Division.
This position provides specialized technical support for the Social Security Administration (SSA) Disability program for Disability Determination Services (DDS). The primary responsibility is to coordinate scheduling of Consultative Examination (CE) appointments and specialized testing for disability applicants. Responsibilities include properly receipting medical records and invoices in paper and electronic correspondence into an electronic claims processing system; evaluating medical record and fee scheduling CE-related charges; and providing administrative assistance to Support Operations.
Why Join DPHHS
Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Requirements

• Ability to provide effective and professional customer service.
• Ability to maintain a consistent work schedule and demonstrate good attendance.
• Ability to participate as part of a team and work well with others.
• Ability to make independent decisions and handle daily challenges effectively.
• High school diploma or equivalent.
• Three years of job-related work experience such as appointment scheduling, medical records, or related areas.

Nice To Haves

• Experience working with electronic records and medical terminology preferred.
• Other combinations of related education and experience may be evaluated on a case-by-case basis.

Responsibilities

• coordinate scheduling of Consultative Examination (CE) appointments and specialized testing for disability applicants
• receipting medical records and invoices in paper and electronic correspondence into an electronic claims processing system
• evaluating medical record and fee scheduling CE-related charges
• providing administrative assistance to Support Operations

Benefits

• healthcare coverage
• retirement plans
• paid vacation
• sick leave
• holidays
• work/life balance
• eligibility to participate in the Public Service Loan Forgiveness (PSLF) program
• wide range of advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees