SUPPORT SERVICE WORKER
About The Position
Work with great people doing great things! Buckelew is your path to a purpose-driven career. Buckelew Programs is the largest provider of behavioral healthcare services in the North Bay for those who would otherwise not have access. We are hiring Support Service Workers to join us in growing the Athena House program, a woman and non-binary individual-only licensed and certified residential treatment program in Sonoma County that provides welcoming, recovery-oriented services to individuals with substance abuse issues. In this role, you will provide assistance to Detox Counselors, perform data entry and clerical tasks, clean and maintain the facility, take inventory of food and supplies and maintain files. This is an on-site, relief position.
Requirements
- Minimum of a High School Diploma required.
- Must have proficient written and verbal communication skills.
- Experience in data entry and basic clerical functions of not less than one year.
- Recent and/or relevant experience working with the population of the mentally disabled and/or dual-diagnosed population is preferred.
- Have proven knowledge and understanding of AA/NA Twelve-Step programs and resources.
- Computer literate with data entry skills at an intermediate level.
- Type 45 WPM, accurately.
- Ability to relate well with others, to balance many tasks and responsibilities simultaneously, to be empathic, warm, firm and supportive with clients.
- Possess and use good written and verbal communication skills.
- Possess a willingness and desire to learn and grow within this position and the program.
- Understand and know how to work as a team player.
- Flexible schedule required.
- Capable of the following intermittent activities: stretching, bending, kneeling, twisting, squatting, reaching above and below the shoulder, pushing, pulling, grasping and lifting up to 40 pounds.
- Capable of the following extended activities: walking, driving, writing, standing, hearing and sitting.
- Vision requirements: Ability to see information in print and/or electronically.
- Applicants are required to complete and clear a TB test as required by Department of Alcohol and Drug Programs.
Nice To Haves
- Certification as an Alcohol and Drug Counselor or currently in the process of obtaining the Certification (CAARH or other training approved by The State Department of Alcohol/Drug Programs) a plus.
- First Aid/CPR training/certification preferred.
- Valid California driver’s license with an insurable driving record preferred.
- Have at least two years continuous sobriety, if in recovery.
Responsibilities
- Enter data into systems ensuring the accuracy of data entered into those systems in accordance with predetermined protocols. Provide other clerical support as directed including photocopying, compiling packets, etc.
- Cleaning duties such as washing dishes, vacuuming, moping, washing clothes and linens, and cleaning bathrooms, and ensuring the safety of the facility.
- Maintain an accurate inventory of client food, supplies and other facility needs.
- Organize and maintain historical files in accordance with required retention standards.
- Monitor client status in and out of facility. Report any concerns to supervisor or Detox Counselor on shift.
- Be aware of facilities needs and report maintenance problems to supervisor.
- Maintain good boundaries and exercise confidentiality concerning clients.
- Participate in staff training and all staff meetings.
- Maintain structure of the facility and understand the mission of the program and always work towards it.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
