About The Position

We are hiring Support Service Workers to support UPMC - Western Behavioral Health of the Alleghenies. The Support Service Workers will provide services and other activities as designated in the Individual Support Plan (ISP). This will be done in a manner consistent with efficiency, cost effectiveness and regulatory compliance.

Requirements

  • Must be able to read and write at an 8th grade level in order to complete service records.
  • Must successfully complete background checks to include federal and state mandated clearances, employee health screening, and post job offer drug testing.

Nice To Haves

  • Automotive Insurance
  • Driver's License
  • Act 34
  • OAPSA

Responsibilities

  • Follow Values of Everyday Lives' Policy.
  • Submit HR documentation on time.
  • Wear Identification badge.
  • Comply with Agency requirements.
  • Enhance individual's growth and development.
  • Follow Individual Support Plan (ISP) and Agency policies.
  • Prioritize customer service.
  • Communicate courteously with Managing Employer.
  • Report and document complaints.
  • Maintain customer relationships.
  • Strive for quality and satisfaction.
  • Report safety issues and injuries.
  • Follow infection control and safety standards.
  • Complete infection control surveys.
  • Document care and observations.
  • Notify changes in individual's condition.
  • Complete and submit records on time.
  • Join Agency committees as needed.
  • Support Agency mission and philosophy.
  • Attend required training.
  • Protect confidentiality of individuals, Managing Employer, and Agency.
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