Support Service Supervisor

Labcorp • Baton Rouge, LA

23d • Onsite

About The Position

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team in Baton Rouge LA. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". The schedule for this position will be Monday - Friday 4:30pm- 12:30pm

Requirements

• High school diploma or equivalent
• 3 years of relevant experience; preferably in a clinical laboratory
• Strong computer skills and working knowledge of Microsoft Office
• Excellent communication skills; both written and verbal
• High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast-paced environment.
• Ability to handle the physical requirements of the position.

Nice To Haves

• Associates or Bachelor's degree is a plus
• Prior supervisory or leadership experience is preferred.
• Familiarity with laboratory operations as well as policies and procedures are preferred.

Responsibilities

• Supervise the day-to-day operations of the Department Name department.
• Assist with preparation of laboratory specimens for analysis and testing.
• Directly supervise, train, and mentor non-technical personnel of the department
• Monitor daily workflow in the lab and schedule adequate coverage.
• Responsible for ensuring all shifts in the department are properly staffed.
• Research and resolve any production errors while escalating when necessary.
• Engage in continuous process and service level improvements.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Prepare and maintain Quality Assurance records and documents.
• Meet regularly with direct reports to provide coaching and feedback for their development.
• Responsible for administering and managing policies and procedures.
• Process and maintain payroll and personnel files.
• Perform administrative duties as needed.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED