Support Service Rep II Charge Entry
About The Position
Responsible of the reconciliation of daily census reports with incoming charges to ensure all revenue has been captured. Accurately posts charges for provider services in a timely manner, reviews and verifies appropriate usage of modifiers, diagnosis and CPT-4 codes to ensure appropriate reimbursement. Demonstrates flexibility in scheduled hours to ensure all charges are posted daily and at month end to meet department goals. Analyzes patient initial visits and physician rounding sheets daily for physician coding. Capture correct information for entering charges. Follow-up with incoming and outgoing departmental mail. Interacts with FPG Physicians, Office Managers CBO staff and other appropriate SMH staff to review charge posting issues. Responsible for keeping abreast of and complying with all third party regulations. Handles all correspondence and all communications in a timely manner. Job knowledge is section specific. Ability to demonstrate Customer Service Recovery, be flexible and adapt to changes in growth within the CBO Department.
Requirements
- A minimum of two (2) years of experience in a physician office and/or physician charge entry.
- Skill in establishing and maintaining effective working relationships.
- The ability to work with little to no supervision in meeting departmental goals.
- Demonstrated initiative and self-direction.
- Knowledge of Patient Management software application.
- Two (2) years of experience with Medicare, Medicaid and commercial revenue, and charge capture.
- The ability to type thirty (30) words per minute for CRT and PC input.
- The ability to manage multiple tasks and priorities in a high volume setting.
- General knowledge of ICD-10 and CPT coding.
- The ability to analyze problems and consistently follow through to resolution.
- A pleasant and professional demeanor with neat appearance.
- Strong oral and written communication skills.
- Basic knowledge of third party payers.
- HS EQ: High School Diploma, GED or Certificate
Nice To Haves
- Some college or vocational training.
- Basic accounting skills.
- Knowledge of medical terminology.
- Skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, Access).
Responsibilities
- Reconciliation of daily census reports with incoming charges
- Accurately posts charges for provider services in a timely manner
- Reviews and verifies appropriate usage of modifiers, diagnosis and CPT-4 codes
- Analyzes patient initial visits and physician rounding sheets daily for physician coding
- Capture correct information for entering charges
- Follow-up with incoming and outgoing departmental mail
- Interacts with FPG Physicians, Office Managers CBO staff and other appropriate SMH staff to review charge posting issues
- Keeping abreast of and complying with all third party regulations
- Handles all correspondence and all communications in a timely manner
- Demonstrate Customer Service Recovery, be flexible and adapt to changes in growth within the CBO Department
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
