Support Service Manager

Nexus Water Group

4d • Onsite

About The Position

Fairbanks Sewer and Water has an opportunity for a Support Service Manager. This postion manageges administrative staff and is responsible for utility building maintenance.

Work Location and Schedule
This position is located in Fairbanks, AK. Position requires a minimum of 40 hours per week (normal office hours are 8:00 a.m. to 5:00 p.m., Monday-Friday) with hours in excess of 40 per week as needed.

Requirements

• At least four years experience in a business office with supervisory responsibilities.
• Bachelor’s Degree in Business Administration, Communications or related studies.
• Developed public relations skills.
• Capable of communicating effectively in writing and verbally.
• Well organized, detail oriented, and able to manage and accomplish multiple activities simultaneously, sometimes under time constraints.
• Ability to maintain strict confidentiality.
• Effectively supervise and train staff.
• Proficient in the use of Microsoft Office/Windows based applications.
• Knowledge of wastewater and plumbing terms and general functions.

Responsibilities

• Manage administrative staff to include training, supervision and project assignments.
• Direct organization, assignment, priority and completion of administrative projects.
• Responsible for insuring accurate processing and efficient flow of paperwork between this section and other departments/companies.
• Responsible for utility building maintenance and other building modifications.
• Responsible for business insurance compliance, renewals and modifications.
• Responsible for the development, review and update of utility equipment rates.
• Budgets and review vehicle fleet needs of the utility.
• Communicate effectively with SVP, President and Vice President. Administration and other department managers on all matters.
• Supervise purchasing, including review of proposed purchases and budgetary matters and serve as purchasing agent for companies.
• In Charge of ADEC loan submittals, loan reimbursements and compliance.
• Perform other activities as assigned by the Vice President / Director of Administration.

Benefits

• Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays
• Health and Wellness Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.
• Retirment Plan: 401K plan with employer contribution.
• Grow With Us: Professional development opportunities through training, professional certifications, and education allowance.
• Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
• Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager