Support Service Associate

Memorial Sloan Kettering Cancer Center • New York, NY

17d • $23 - $32 • Onsite

About The Position

We are looking for a Support Services Associate to join our Urgent Care Center. In this role, you will be responsible for following established Environmental Services policies, transporting patients to and from patient floors, and ensuring patient comfort while in the unit.

Requirements

• High School Diploma/GED
• Prior housekeeping and/or inventory experience
• Ability to lift up to fifty pounds in relation to material/patient transport
• Strong attention-to-detail and the ability to maintain accurate documentation of patient location and condition
• A strong customer service orientation, ensuring a positive experience for both patients and their care takers
• Ability to work within a fast-paced environment, responding quickly to patient needs in the face of any issues or immediate health/safety concerns

Responsibilities

• Transports patients (on stretchers or wheelchairs) to and from patient floors, while ensuring accurate patient identification.
• Performs standardized procedures for cleaning of all assigned areas within established timeframe by supervisor.
• Takes immediate and appropriate action for any situation in which the patient is experiencing a problem, while advancing to other staff members if necessary
• Completes morgue transport, ensuring the process has been verified and completed in a timely manner.
• Responds to inquiries directly or by referring to the appropriate MSKCC staff/department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees