Support Manager - Residential Services - Hazelwood

St. Louis Arc • Hazelwood, MO

115d • $26

About The Position

Be Part of our Circle. We empower people with intellectual and developmental disabilities to live their best life. That is our mission—not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role. The Support Manager directs the operations and day-to-day functions of a group home setting. The individual in this role will support three gentlemen to be successful and self-determined in developing and pursuing their goals. The Support Manager will facilitate the daily management of the living arrangement, as well as providing leadership and supervision to the support team while promoting active engagement and quality services. Additionally, the Support Manager will provide oversight of onboarding and retaining staff, maintaining the budget, and ensuring the quality of services meets the St. Louis Arc's guidelines. The Support Manager is a full-time (40 hours/week) role earning $26.50/hour.

Requirements

• Bachelors Degree required
• Three or more years of experience supporting individuals with developmental and intellectual disabilities, customer service, and/or educational fields
• Two or more years of supervisory experience

Nice To Haves

• Problem-solving, conflict resolution, and strong leadership skills
• Understanding of various intellectual/developmental disabilities and the supports they require
• Proficient computer skills
• Excellent communication skills
• Knowledge of behavioral writing and documentation requirements
• Strong organizational skills, including time management and the ability to prioritize tasks

Responsibilities

• Develop, implement, and oversee Individual Support Plans and Outcomes
• Provide guidance and leadership to direct support staff on the distribution of day-to-day responsibilities
• Effectively lead, supervise, and train employees
• Complete and publish employee schedules
• Manage and oversee household finances
• Oversee and coordinate the health care needs of individuals supported in collaboration with families/guardians and the nursing team
• Effectively communicate with co-workers, supervisors, departments, family, landlords, and community stakeholders
• Advocate for individuals in all aspects of their lives
• Manage hiring, onboarding, and retention of employees in collaboration with leadership and Human Resources
• Promote best practices according to the agency philosophy and mission, with emphasis on active engagement
• Provide quality and compliance oversight to ensure funder requirements and agency standards are maintained
• Support individuals with daily living skills, including hygiene supports, meal preparation, and maintaining a clean environment
• Demonstrate and support all St. Louis Arc Diversity and Inclusion practices/initiatives

Benefits

• Health insurance
• Retirement
• Time off
• Student loan repayment assistance up to $250 per month paid directly to their student loan vendor

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Bachelor's degree