Support Enginer
GSB Solutions•Carpenter, IN
About The Position
Main functions (not limited): • Long term project full time support Monday to Friday • IMAC process Install, Move, Add and Change. • ITIL and Agile process (exposure to SLA, Ticketing system) • Software deployment through SCCM. • Manual software installation and troubleshooting. • Handling and task prioritization. • Support of Laptops, Printers and Cell Phones. • Network Support • Management and configuration of email
Requirements
- ITIL
- Agile process
- SLA
- Ticketing system
- SCCM
- Laptops Support
- Printers Support
- Cell Phones Support
- Network Support
Responsibilities
- Long term project full time support Monday to Friday
- IMAC process Install, Move, Add and Change
- ITIL and Agile process
- Software deployment through SCCM
- Manual software installation and troubleshooting
- Handling and task prioritization
- Support of Laptops, Printers and Cell Phones
- Network Support
- Management and configuration of email
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
11-50 employees
