Support Engineer, SAP

Rimini Street

1d•Remote

About The Position

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, management and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn. We are actively seeking a Support Engineer, SAP, ECP, Payroll. Qualified candidates can work remotely from anywhere within the US. The role will report directly to the Regional Manager. Position Summary The role of the Support Engineer, SAP, ECP, Payroll is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple SAP modules for our global clients who use both 4.x and ECC environments. The role of the Support Engineer, SAP, ECP, Payroll, requires the expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly-configured environments.

Requirements

SAP: at least (7) years (Required)
Payroll: at least (7) years (Required)
HCM Consulting: at least (7) years (Required)
Minimum (4) years of SuccessFactors experience
In depth knowledge and understanding of HR, payroll, tax, accounting project management, BSI tax processing, TUBS implementation.
Understanding of regulatory and legislative guidelines desired.
Strong computer skills with current technical knowledge in CPI integration, PTP, BSI integration and EC/ECP integration
Ability to work in a fast-paced environment and to adapt to frequent change.
Exhibits problem-solving skills, including troubleshooting issues and escalates as appropriate.
Excellent oral and written communication skills.
Demonstrated initiative and curiosity to build skills in other areas.
Ability to consult with clients/client teams on the related technology and functional area offering thought leadership, best practices, and configuration options.
Advanced knowledge and understanding of best practices and service delivery models.
BSI TUBs & HRSPs analysis; application and testing
Support experience in SAP HR modules - Personnel Administration, Payroll, Benefits, Compensation Management, and Time management.
On cycle payrolls & Off cycle payrolls.
Payroll issues resolution with quick turn around
Experience with configuration of Wage types, Payment models, Priorities and Arrears, Tax Models, Holiday Calendars, Work Schedules, Payroll and Time Schemas and Rules, Benefits integration with Payroll
HRSP & BSI TUBs application/maintenance including tax and regulatory changes.
Experience with configuration and generation of tax reports, including W2s.
HR Forms (PE51) configuration experience
Bachelor’s degree and/or an extensive professional work experience in SAP payroll

Nice To Haves

SAP certification in payroll desirable

Responsibilities

Responsible for the functional implementation of change requests and/or support of services for SAP throughout the project lifecycle, including planning and design phases, requirements, estimating, configuration, testing and deployment with minimal supervision.
Develop working relationships with other members of the support delivery team, management, and external clients to deliver enhancements and daily support effectively.
Has targeted conversations with client in area(s) of focus and provides consultative advice and recommendations, to influence client decisions, applying Alight Point of View and best practice learnings.
Participate in or project management internal initiatives that impact the domain or our consulting methodology, such as identifying and incorporating process improvements to our consulting methodology, documenting best practices, building, and refining functional/technical collateral, etc.
Provide SuccessFactors Employee Central Payroll support