Support Engineer, Macro Technology
About The Position
As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.
Requirements
- Training in computer science, mathematics, physics, or a related technical field.
- Experience supporting a Macro trading business.
- Experience with Orchestrade, Murex, or similar systems.
- Proficient SQL query skills, as well as coding or scripting skills using C#, Python, JavaScript, PowerShell, and/or Batch.
- Knowledge of Windows, .NET, and SQL Server.
- Strong troubleshooting, coordination, and problem-solving skills.
- Strong team player with excellent written and verbal communication skills.
- Detail-oriented data analytical skills.
- Self-motivated with the ability to manage multiple priorities and work independently.
- Commitment to the highest ethical standards.
Responsibilities
- Support the Macro trading platform and post-trade workflows at the firm.
- Monitor system stability and performance, troubleshoot system or data issues, and ensure smooth operation of Macro trading applications.
- Manage user onboarding, offboarding, and system changes, responding promptly to user inquiries and ensuring seamless access to Macro position systems.
- Configure account rollups and instrument setups to produce accurate analytics and support Macro trading workflows.
- Innovate and improve system processes and tools to automate repetitive tasks, enhance efficiency, and streamline workflows.
- Coordinate with technology and business teams on production issues and high-impact changes, ensuring alignment across teams.
- Proactively communicate potential problems, address issues promptly, engage relevant parties, and conduct thorough root cause analyses.
- Develop a quantitative understanding of reference, market, and model data, P&L calculations, risk exposures, portfolio analytics, and other key components of the Macro trading systems.
Benefits
- Fully-paid health care benefits
- Generous parental and family leave policies
- Mental and physical wellness programs
- Volunteer opportunities
- Non-profit matching gift program
- Support for employee-led affinity groups representing women, minorities and the LGBT+ community
- Tuition assistance
- A 401(k) savings program with an employer match and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
