Support Engineer - Industrial Water (Louisiana)

Solenis • LA

101d • $69,000 - $115,000

About The Position

As a Support Engineer, you will be primarily supporting our site(s) in Garyville, LA to ensure treatment chemicals and equipment are used effectively, economically and safely. Conduct routine service visits, perform system testing, and ensure optimal performance of water treatment programs. Document all service activities through detailed reports and distribute them to internal and external stakeholders. Maintain accurate records of onsite chemical inventories. Support Sales Account Managers in the design, implementation, and optimization of water treatment programs. Troubleshoot technical issues at customer sites and assist in developing corrective action plans in collaboration with Account Managers. Identify growth opportunities at existing customer accounts and support business development efforts at prospect sites. Analyze data to assess treatment program performance and recommend improvements. Ensure all activities are conducted in a safe, customer-focused, and compliant manner.

Requirements

• Bachelor's Degree in Chemical Engineering or related field.
• Must live within an hour of Garyville area or be willing to relocate.
• 2-5 years of experience in industrial water treatment or similar industries, preferred.
• Ability to occasionally lift and carry 50 pounds.
• Customer focused.
• Good communication skills both written and oral.

Responsibilities

• Conduct routine service visits and perform system testing.
• Ensure optimal performance of water treatment programs.
• Document all service activities through detailed reports.
• Maintain accurate records of onsite chemical inventories.
• Support Sales Account Managers in the design and implementation of water treatment programs.
• Troubleshoot technical issues at customer sites.
• Assist in developing corrective action plans in collaboration with Account Managers.
• Identify growth opportunities at existing customer accounts.
• Support business development efforts at prospect sites.
• Analyze data to assess treatment program performance and recommend improvements.
• Ensure all activities are conducted in a safe and compliant manner.

Benefits

• Competitive health + wellness benefit plan.
• Continuous professional development with many opportunities for growth.
• Recharge with 15 days of paid time off.
• Competitive Salary and bonuses.
• 401k Plan.
• Company car for travel convenience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees