Support Engineer II

Atec•Stafford, TX

13h

About The Position

SUMMARY Research electrical, electronic, and mechanical design and obsolescence problems of existing company products and build-to-print jobs. Assist Atec Companies with field installation efforts and ongoing field maintenance. ESSENTIAL DUTIES/RESPONSIBILITIES Sustain existing electrical and mechanical designs of equipment, facilities, components, products, and systems as required to support company goals. Review and modify existing drawings and or indented Bills of Material BOM(s) to reflect design updates from engineering. Effectively utilize Enterprise Resource Planning (ERP) software to create purchase requisitions & order parts and track progress of production parts. Determine methods, procedures, and conditions for testing products to verify operability and functionality. Travel to assist Atec companies field installation and preventative maintenance schedules. Properly prepare and ship Atec products for domestic and or international travel. Maintain customer relationships during ongoing installation efforts. Must possess the ability to follow written and oral instructions and to accept constructive criticism. Perform other related duties as assigned, for the purpose of ensuring an efficient and effective work environment. Ensure activities are conducted in accordance with Atec International Standards Organization (AS9100/ISO) policies and correct and report any deviations to appropriate area manager/supervisor. AS9100/ISO SPECIFIC DUTIES Be familiar with and understand Atec Quality Policy and company objectives. Understand required AS9100/ISO specific Procedures and Work Instructions. Complete all records required by Procedures and Work Instructions. Participate in Atec Continuous Improvement activities as appropriate. Participate in AS9100/ISO training as required. Cooperate with Auditors. Report any deviations to appropriate area manager/supervisor.

Requirements

Four-year Bachelor of Science Electrical Engineering Technology degree (BSEET) or mechanical (BSMEET) preferred; or four (4) to eight (8) years experience with applicable Engineering Applications; or a combination of education and experience.
Computer literate in Microsoft Word, Excel, and Computer Assisted Drawing (CAD) or Auto CAD LITE.
Valid Texas drivers license required.

Nice To Haves

Experience and familiarity with MIL-SPECS and DOD-STD-100 a plus.

Responsibilities

Sustain existing electrical and mechanical designs of equipment, facilities, components, products, and systems as required to support company goals.
Review and modify existing drawings and or indented Bills of Material BOM(s) to reflect design updates from engineering.
Effectively utilize Enterprise Resource Planning (ERP) software to create purchase requisitions & order parts and track progress of production parts.
Determine methods, procedures, and conditions for testing products to verify operability and functionality.
Travel to assist Atec companies field installation and preventative maintenance schedules.
Properly prepare and ship Atec products for domestic and or international travel.
Maintain customer relationships during ongoing installation efforts.
Follow written and oral instructions and to accept constructive criticism.
Perform other related duties as assigned, for the purpose of ensuring an efficient and effective work environment.
Ensure activities are conducted in accordance with Atec International Standards Organization (AS9100/ISO) policies and correct and report any deviations to appropriate area manager/supervisor.
Be familiar with and understand Atec Quality Policy and company objectives.
Understand required AS9100/ISO specific Procedures and Work Instructions.
Complete all records required by Procedures and Work Instructions.
Participate in Atec Continuous Improvement activities as appropriate.
Participate in AS9100/ISO training as required.
Cooperate with Auditors.
Report any deviations to appropriate area manager/supervisor.