Support Engineer II - Software, AccSys

Amazon • Tempe, AZ

388d

About The Position

The Support Engineer II - Software, AccSys role at Amazon involves providing technical support and engineering solutions for IT infrastructure technologies, focusing on Microsoft Windows Server, Linux, Java, Active Directory, Microsoft SQL Server, and Amazon Web Services. The position aims to enhance the physical security systems infrastructure while maintaining existing systems, requiring a proactive approach to automation and problem-solving.

Requirements

• Minimum 2 years relevant work experience in Systems Engineering, Systems Administration, or Support Engineering.
• 2 or more years of experience supporting enterprise applications in a cloud environment.
• Demonstrable experience with AWS cloud technologies.
• Ability to program and automate tasks using scripting or programming languages such as Python, JavaScript, or Java.

Nice To Haves

• Experience administrating Windows and Linux-based systems.
• Experience writing efficient SQL queries.
• 2+ years supporting web-based applications using JavaScript, Python, and AWS Cloud Technologies.
• Experience supporting highly-scalable globally-distributed systems.

Responsibilities

• Implement, document, monitor, and maintain critical systems for Amazonians.
• Provide technical service ownership and system design.
• Conduct capacity planning for infrastructure needs.
• Handle on-call technical support for system issues.
• Design and build innovative solutions for unique challenges in enterprise Windows systems.

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: No Education Listed