Support Enforcement Specialist, Multi-hire Newport News District Office W2098

Department Of Social Services • Newport News, VA

418d • $42,905 - $52,000

About The Position

The Support Enforcement Specialist at the Newport News District Office plays a crucial role in the Division of Child Support Enforcement by managing child support cases. This position focuses on engaging families to ensure they receive the necessary financial and family support. Responsibilities include locating noncustodial parents, establishing paternity, determining child support obligations, and ensuring compliance with support orders through various enforcement actions, including court testimony when required.

Requirements

• Demonstrated skill in information collection through interviewing and reviewing records.
• Ability to analyze situations and determine appropriate actions for results.
• Experience interacting with a diverse public in service settings to solve problems.
• Ability to work independently and manage multiple priorities in a case management setting.
• Knowledge of laws, regulations, and policies to ensure compliance and produce outcomes.
• Effective oral and written communication skills.
• Ability to work collaboratively as a team member.

Nice To Haves

• Comprehensive knowledge of child support enforcement processes.
• Experience in case management or organizing client documentation.
• Knowledge of legal processes, including preparing legal documents and court testimony.

Responsibilities

• Serve as program agent for assigned child support cases.
• Engage families to ensure financial and family support.
• Locate noncustodial parents and establish paternity.
• Determine and assess child support obligations and health care coverage.
• Ensure compliance with child and medical support orders through administrative and judicial actions.
• Provide testimony in court proceedings when required.
• Manage a substantial caseload with varying complexity.
• Support the Division of Child Support Enforcement.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Tuition reimbursement
• Life insurance
• Retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees