Support Counselor

Seneca Family of AgenciesOakland, CA
22h$26 - $29Hybrid

About The Position

Passionate about helping kids and families? Join us as a Youth Counselor and provide life-changing support, counseling, and crisis intervention where it matters most—right in your community. The Support Counselor provides family-centered mental health counseling, support, crisis intervention, and case management services for youth and their families. This role specifically involves working with children from birth through 10 years of age. Support Counselors are members of a multi-disciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family. About Seneca Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for nearly a decade. We’re committed to providing traditionally marginalized communities with a network of outstanding mental health, community-based, and educational services. We are committed to building a diverse staff, and our programs actively engage in conversations and training on Diversity, Equity, and Inclusion to promote equity and justice for the youth and families we serve.

Requirements

  • Education/Experience Requirements:
  • Bachelor’s degree OR Associate degree or equivalent + 1 year of applicable experience OR High School Diploma/GED + 2 years of applicable experience may be accepted in programs that do not have a written contract requiring a Bachelor’s degree as a minimum education level
  • Applicable experience can include paid or unpaid experience working with youth or families or working in the soc ial services field
  • At least 21 years of age
  • TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
  • Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy

Nice To Haves

  • Experience working with children/youth and families with complex and enduring needs preferred
  • Experience implementing family-focused services preferred

Responsibilities

  • Provide counseling and case management services for enrolled youth and their families
  • Support client and family to connect to natural supports and community-based resources
  • Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations
  • Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary
  • Complete mental health notes and other paperwork, and complete service tracking documentation as indicated
  • Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed
  • Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best practices
  • Maintain a flexible work schedule
  • Participate in providing crisis phone support as scheduled
  • Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training

Benefits

  • Starting at $26.22 - $28.72 per hour
  • Actual salary is dependent on creditable experience above the minimum qualifications
  • Salary increases each year
  • Additional compensation for passing the bilingual proficiency exam
  • Mileage reimbursements for on job travel
  • Comprehensive benefits package: Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
  • 50% paid premiums for dependents
  • Long-term disability, family leave, and life insurance
  • 403b Retirement Plan
  • Employer-paid Employee Assistance Plan
  • 5 weeks of Paid Time off and 11 Paid Holidays
  • Seneca is a Public Service Loan Forgiveness certified employer
  • Scholarship opportunities, ongoing training, and professional development opportunities
  • Promotional opportunities across the agency in California and Washington
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