Support Coordinator

McKenney's Inc. • Charlotte, NC

3d • Onsite

About The Position

The Support Coordinator plays a key role in ensuring the seamless execution of project administrative and operational support functions across a project within company. This position is responsible for assisting project teams, coordinating resources, and providing high-quality customer and internal support. The Support Coordinator will act as a central point of communication to help drive efficiency, accuracy, and accountability within McKenney’s project operations.

Requirements

• High school diploma or GED required.
• 2+ years of experience in commercial construction, customer service, or project support experience.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong written and verbal communication skills.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.

Nice To Haves

• Associate’s or Bachelor’s degree in Business Administration, Project Management, or a related field.
• Previous experience in construction, engineering, facilities management, or a related industry.
• Experience with ERP or project management software (e.g., SAP, Procore, CMiC).
• Familiarity with document control processes and contract administration.

Responsibilities

• Provide support to project managers, field teams, and department leadership.
• Serve as a liaison between internal teams, vendors, subcontractors, and customers to ensure accurate communication, scheduling, and documentation.
• Prepare, review, and distribute reports, schedules, and project-related documents.
• Assist in the coordination of meetings, appointments, and logistics for projects.
• Track, monitor, and maintain project records, documentation, and compliance requirements.
• Support billing and invoicing processes by collecting data, verifying accuracy, and ensuring timely submission.
• Identify opportunities for process improvement and collaborate with teams to implement solutions.
• Promote and uphold McKenney’s safety absolutes, best practices, and company culture
• Participate in project planning and execution to maximize SQPCE performance
• Maintain confidentiality and handle sensitive information in a professional manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees