Supports Coordinator (Temp-Perm)

The Consortium Inc.•Philadelphia, PA

About The Position

Join our team as a Support Coordinator with strong potential for permanent placement. This role offers a great opportunity to demonstrate your skills, contribute in a fast-paced environment, and grow with the organization. The goal is to transition into a permanent full-time Union position after completing 3 months of temporary employment. We’re seeking a motivated individual who is dependable, adaptable, and interested in building a long-term career with us.

Requirements

A bachelor’s degree, which includes or is supplemented by at least 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social science.
Two years of college (including earning an associate degree) with 12 eligible credits AND two years’ experience in a position performing paraprofessional case management functions
12 eligible credits AND three years’ experience in a position performing paraprofessional case management functions- experience can be calculated through the completion of acceptable social science/social service courses at the rate of 30 credits equaling one year experience.

Responsibilities

Contacts individual and family within two (2) workings days of initial case assignment. Schedules team meeting within first 15 days of being assigned a case.
Identifies the individual’s needs (vocational, social, emotional, psychological, residential, cultural, legal and environmental) using a person-centered process.
Check HCSIS daily for alerts, incidents, updates, and changes to caseloads.
Maintains accurate service notes in HCSIS that are entered within two working days of the provision of service.
Coordinates annual team meetings according to ISP schedule; prepares invitation letters for mailing 30 days prior to scheduled meeting. Ensures that all paperwork in ISP packet, including Prioritization of Urgency of Need for Services (PUNS), is signed at the Annual ISP meeting.
Develops an Individual Support Plan (ISP) annual review each year within 365 days of previous plan for each assigned person to meet individual’s needs, ensuring that all relevant parties are appropriately involved in the development and implementation of the plan.
Develops fiscal year renewal plan for each assigned individual each year prior to the end of the fiscal year in accordance with scheduled deadline.
Schedules team meetings as needed, notifying all team members. Revises the ISP and PUNS, as needed, to reflect changes in the individual’s needs and life.
Keeps track of services used by individuals to ensure that service utilization stays within allocated units of service authorized.
Develops budgets for needed services included in the ISP--includes assisting individuals in identifying support providers and respective costs. Assists individual with obtaining resources, including monitoring proper use of resources.
Conducts or coordinates needed assessments—formal and informal.
Completes monthly and/or quarterly monitoring. Monitors the individual’s receipt of and participation in the service/supports as specified in the ISP. Records information in HCSIS within two (2) working days of provision of service.
Completes Service Delivery Preference packets and Service Delivery Priority packets for all individuals not receiving waiver funds. Completes waiver packet when funds become available.
Completes Re-Determination packet for all individuals receiving waiver funds as directed.
Ensures that there is a current annual physical on file for all individuals receiving waiver funds.
Actively participates in the annual assessment and monitoring of Family Driven Support Services (FDSS) for individuals not receiving waiver services if requested.
Promotes health and safety of the Individuals—includes review of Incident Reports, when required, taking action that is directly related to the well being of the person. Documents each occurrence of incident in quarterly/monthly monitoring.
Completes internal incident reports for incidents that occur in non-provider settings involving abuse, neglect and death within 24 hours of notification.
Provides educational material and information to individuals, families, and teams.
Supports individuals and their families at the time and location of their choice.
Identifies gaps in service delivery and reports service delivery needs to supervisor.
Maintains a minimum of 75% productivity.
Prepares and maintains up-to date monthly schedule of appointments in MS Outlook by the first working day of the month.
Participates in the IM4Q process by completing pre-surveys, responding to considerations and follow-up within designated time frames.