Support Coordinator (Sikeston, MO)

Catholic Charities of Southern Missouri•Sikeston, MO

About The Position

Catholic Charities of Southern Missouri is seeking a dedicated and compassionate Support Coordinator to serve individuals with developmental and intellectual disabilities within an assigned geographic area. In this professional role, you will independently manage a caseload, conduct comprehensive assessments, and develop individualized, person-centered support plans that promote stability, growth, and quality of life. You will coordinate and monitor services, collaborate with interdisciplinary teams and community partners, and ensure services align with funding and regulatory requirements. This position calls for strong analytical skills, sound professional judgment, and a commitment to ethical, compliant case documentation. If you are passionate about empowering individuals and families while serving with dignity, compassion, and respect, we invite you to join our mission-driven team!

Requirements

Bachelor’s degree in social work (BSW) or equivalent human service degree.
Registered Nurse (licensed)
This position requires a valid driver’s license, a reliable vehicle, and proof of insurance.

Nice To Haves

Prior social services case management experience
Professional experience working with individuals with developmental or intellectual disabilities.
Knowledge of Medicaid-funded services, community based supports, and social services systems.

Responsibilities

Independently manage a professional caseload of individuals with developmental and intellectual disabilities within an assigned geographic area, exercising discretion and professional judgment in prioritizing cases, assessing service needs, and determining appropriate interventions.
Conduct comprehensive, in-depth assessments through interviews with individuals served, families, guardians, and service providers, and analyze information from multiple sources to identify strengths, needs, risks, service gaps, and eligibility considerations.
Exercise professional judgment to develop, implement, and regularly update individualized, person-centered support plans in collaboration with interdisciplinary teams, ensuring plans are responsive to individual goals, assessed needs, and changing circumstances.
Coordinate, authorize, and monitor services to ensure alignment with individualized support plans, funding eligibility criteria, and applicable regulatory requirements, making determinations regarding service scope, level, and continuation.
Participate as a professional member of interdisciplinary teams by contributing analysis, recommendations, and informed decision-making related to service levels, provider selection, and modifications to support plans.
Evaluate individual progress and service effectiveness through ongoing professional assessment and outcomes data, and recommend adjustments to services or supports to promote quality outcomes and continuity of care.
Prepare, review, and approve purchase-of-service authorizations and related documentation in accordance with program guidelines, funding requirements, and professional standards, ensuring appropriate use of resources.
Maintain responsibility for accurate, timely, and compliant case documentation, including assessments, support plans, progress summaries, and required reports, utilizing electronic case management systems in accordance with regulatory and agency standards.
Serve as a professional liaison with provider agencies, state partners, and community resources to ensure service quality, coordination, and continuity, addressing issues and resolving service concerns through professional judgment.
Represent the agency in meetings with service providers, community partners, and stakeholders, providing professional insight, recommendations, and case coordination expertise.
Apply professional ethics, confidentiality standards, and regulatory compliance requirements in all aspects of service coordination and decision-making.
Performs other related duties as assigned.
Possesses a strong commitment to the mission of Catholic Charities, including the understanding of Catholic Social Teaching and the ability to demonstrate the philosophy and values of the agency.
The identity of the agency is clearly Catholic, and as such, Catholic Charities adheres to the social and moral teachings of the Catholic Church.