Support Coordinator IV - Russell J. Ebeid Children's Hospital - Pediatrics
About The Position
As the Support Coordinator IV, you will perform customer service functions that are vital to daily clinical operations and revenue integrity for the department. You will register patients in the EMR to ensure accurate billing and verify insurance coverage for all rehab services and document detailed coverage. In this role, you will process daily billing charges, complete charge reconciliation and be responsible for point-of-service collections, including co-pays and deductibles. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
Requirements
- High school diploma or equivalent
Nice To Haves
- Associate’s degree or previous experience in business or health care management
- Mastery in Microsoft Office and related software
- Knowledge of electronic medical record software’s like Epic and other rehab service line applications
Responsibilities
- Perform customer service functions vital to daily clinical operations and revenue integrity.
- Register patients in the EMR to ensure accurate billing.
- Verify insurance coverage for all rehab services and document detailed coverage.
- Process daily billing charges.
- Complete charge reconciliation.
- Responsible for point-of-service collections, including co-pays and deductibles.
Benefits
- We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
- Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.
- In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]
- Equal Opportunity Employer/Drug-Free Workplace
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
