Support Center Representative (2 Positions, 1 Full-Time & 1 Part-Time)
About The Position
Our Support Center Representatives are committed to providing excellent customer service and representing Butte College in a positive and professional manner within a call center setting. The mission of the Support Center is to provide quality support to students, faculty, staff, and the public, by answering questions and delivering accurate information regarding enrollment, registration, and other campus services and resources. The Support Center is located on the main campus, is staffed with both part-time and full-time employees, and has a dedicated Spanish line. The Support Center has a team-oriented approach to assisting our diverse student, faculty, staff, and community members.
Requirements
- Graduation from high school, GED, or equivalent
- One (1) year of increasingly responsible experience closely related to the duties and responsibilities of this class.
- High School education equivalency equals an adult education diploma or four (4) years of full-time paid work experience.
- Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity and sexual orientation and ethnic backgrounds of community college students and staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
High school or GED
