Support Center Representative-Bilingual/Biliterate (Part-Time)

Butte College District•Oroville, CA

41d•Onsite

About The Position

The Bilingual/Biliterate Support Center Representative will be dedicated to delivering exceptional customer service and representing Butte College with professionalism and responsiveness in a call center setting. This position plays a vital role in supporting a diverse student population by providing assistance in both English and Spanish on a wide range of topics related to admissions, enrollment, and campus resources. Located at the Main Campus, the Support Center is a dynamic, student-centered environment staffed by both full-time and part-time employees. The team is committed to fostering access, equity, and inclusion through timely, accurate, and compassionate support. This role includes staffing our dedicated Spanish line and contributing to our multilingual outreach and service efforts. The ideal candidate will have strong communication skills, cultural humility, and the ability to provide bilingual/biliterate services that enhance student success. The Support Center values collaboration, adaptability, and a proactive approach to meeting the needs of students, faculty, staff, and the community.

Requirements

Graduation from high school or G.E.D. or equivalent; AND
One (1) year of increasingly responsible experience closely related to the duties and responsibilities of this class; AND
Bilingual/Biliterate in Spanish; AND
Hold and maintain a valid driver's license throughout duration of employment with the District.
Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity and sexual orientation and ethnic backgrounds of community college students and staff.