Support Center Intern
About The Position
O'Neal Steel is looking for a Support Center Intern for the Summer 2026 semester at our Birmingham, AL corporate office. As our Support Center Intern, you will work on various projects relating to our IT Support Center desk. Every day, you will work with various members of the IT and various business leaders to help solve problems, devise a process for tracking hardware and equipment, and utilize AI to create or enhance process documentation and workflows. You’ll also get to visit our warehouse to see some of the machinery in action; this will help you understand the business better and bring the words on paper to real life. You should have a basic understanding of the Microsoft suite of products (Outlook, Excel, Word), customer service skills, and basic data analysis. You must have strong time management skills, the ability to work within a professional environment, a deep sense of curiosity to drive continuous learning, and a desire to produce actual results as this is not a job shadow opportunity. O’Neal Steel has been a leader in the steel distribution business for 105 years, yet we have continued to bring the steel industry into the 21 st century with innovations in technology and automation. When you think of the steel industry, you may think of an outdated, stale environment, but O’Neal Steel brings growth, progress, and change while standing on our legacy and history. Come join us this summer and see where you could make an impact!
Requirements
- Basic understanding of the Microsoft suite of products (Outlook, Excel, Word)
- Customer service skills
- Basic data analysis
- Strong time management skills
- Ability to work within a professional environment
- A deep sense of curiosity to drive continuous learning
- A desire to produce actual results as this is not a job shadow opportunity
- Candidates should be pursuing a degree in Computer Science, Management Information Systems, Business, or related fields.
- Upon offer of employment, candidates must pass a criminal background check and drug test (excludes THC).
Responsibilities
- Work on various projects relating to our IT Support Center desk
- Work with various members of the IT and various business leaders to help solve problems
- Devise a process for tracking hardware and equipment
- Utilize AI to create or enhance process documentation and workflows
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
