Support Broker

Presbyterian Healthcare Services

1d•Remote

About The Position

Build your Career. Make a Difference. Presbyterian is hiring a skilled Support Broker to join our team. Presbyterian is seeking a Support Broker Provides support to Self-Directed Community Benefit members and assists the member or their legal representative in arranging for, directing and managing Self-Directed Community Benefit (SDCB) services and supports. Assists the member in developing, implementing and monitoring the SDCB care plan and budget. Collaborates with the member and Care Coordinator to ensure the member s health and safety needs are met. All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services Here, we’re committed to a different way to make a difference. Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, nurses, employees, board members, and volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than one in three New Mexicans. We are part of New Mexico's history and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

Requirements

Bachelor's degree in Social Work, psychology, human services, counseling, nursing, special education or a closely related field required.
6 years of additional experience related to the delivery of social services to seniors and/or people living with disabilities can be substituted in lieu of degree.
Have one year of supervised experience working with seniors and/or people living with disabilities.
Must have a valid driver license, clean driving record, and ability to travel as needed throughout the state.
Proficiency in Microsoft Word, Excel and Outlook required.
Experience in analyzing trends based on decision support systems.
Business management skills to include, but not limited to, cost/benefit analysis, negotiation, and cost containment.
Knowledge of referral coordination to community & private/public resources.

Responsibilities

Educate members on how to use self-directed supports and services and provide information on program changes or updates
Contact the SDCB member telephonically at least monthly and in person at least quarterly for a routine follow-up.
Assist in managing budget expenditures and complete and submit SDCB care plan revisions
Assist with Employer Of Record (EOR) functions including recruiting, hiring and supervising SDCB providers, developing job descriptions and approving timesheets
Develop and closely monitor the SDCB care plan based on the SDCB budget amount determined by the annual Comprehensive Needs Assessment (C.N.A.)
Assist in the development of the backup plan and assess the adequacy as needed, but at least annually.
Assists with orientation and mentoring of new team members as appropriate.
Collaborate with the Care Coordinator, Employer of Record (if someone other than the member) and additional ICPT members as identified by the member.
Performs other functions as required.