The Hiring Group-posted 1 day ago
$35 - $51/Yr
Mid Level
Onsite • Greenville, SC
101-250 employees

Our client is on the hunt for a hands-on, tech-savvy Support Analyst who enjoys being close to manufacturing operations and solving real-world problems. If you like working in Windows-based environments, supporting end users, troubleshooting systems, and bridging the gap between IT and the plant floor, this role was built for you. This is a great opportunity for someone who wants deep technical exposure to Manufacturing Execution Systems (MES) while working alongside engineers, operators, and IT teams in a fast-paced production environment. Location: Onsite at a large manufacturing facility in Greenville Job Type: Long-Term Contract (Contract-to-Hire possible, not guaranteed) Pay Rate: $35 - $51/hr (Based on Experience) Travel: Up to 30% (planned in advance with limited international travel possible) Work Authorization: U.S. Citizen or Green Card holder (no sponsorship) What You’ll Be Doing As a Level 2 MES Support Analyst, you’ll play a key role in deploying, supporting, and improving Manufacturing Execution Systems that connect equipment, data, and plant operations.

  • Deploying and supporting Level 2 MES systems for new or upgraded manufacturing equipment
  • Partnering with plant teams to understand equipment operation and production workflows
  • Testing systems prior to launch and supporting them during and after go-live
  • Troubleshooting application, system, data, and integration issues
  • Performing minor application updates, configuration changes, and data or SQL script adjustments
  • Providing IT support and end-user troubleshooting in a manufacturing environment
  • Training local users on system functionality and best practices
  • Supporting multiple manufacturing sites as part of a collaborative MES support team
  • Background in computer science, information technology, engineering, or equivalent hands-on experience
  • 5–7 years of experience supporting systems in manufacturing or industrial environments
  • Strong experience supporting Windows-based servers and applications
  • Experience with at least one object-oriented programming language (C# preferred)
  • Hands-on experience working with databases such as Oracle and/or PostgreSQL, including SQL queries
  • Network troubleshooting experience involving TCP/IP and Modbus communications
  • Strong English communication skills, both written and verbal
  • Project coordination or project management experience
  • Exposure to manufacturing automation or industrial systems
  • Familiarity with tools such as Jira, ServiceNow, or Power BI
  • Competitive hourly pay with long-term stability
  • Exposure to enterprise-level MES systems
  • Real ownership of systems that directly impact production
  • A team environment that values collaboration and problem-solving
  • Opportunity to grow into deeper MES, systems, or manufacturing IT roles
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