Supply Chain Support Specialist - Remote

SiteOne • Roswell, GA

249d • Remote

About The Position

The Supply Chain Support Specialist plays a critical role in ensuring the smooth operation of our internal supply chain network. This position supports procurement, inventory management, logistics coordination, and interdepartmental communication between distribution centers and branch locations. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment.

Requirements

• 1 year of customer service or retail sales experience is preferred.
• Customer Service mentality Must have excellent communication skills.
• High school diploma or equivalent.

Responsibilities

• Monitor and maintain internal inventory levels across regional distribution centers and branches.
• Support the procurement team by tracking purchase orders, vendor deliveries, and product availability.
• Coordinate with internal stakeholders, including sales, warehouse, and logistics teams—to ensure product availability and timely fulfillment.
• Identify and resolve supply chain disruptions or delays, escalating critical issues as needed.
• Serve as a point of contact for internal supply chain-related inquiries.
• Follow up with Distribution Center's regarding all quality and accuracy issues (follow up on cycle counts, shipment status, etc.).
• Report any service failures to management and communicate with 3PL to work towards resolution.
• After receiving the inventory results from the DC, CSR close all issues and communicates next steps to the stores.
• Conduct stores follow up from time to time and provide feedback to management.
• Provide superior customer service to our stores and customer's.
• Meet or exceed scorecard requirements for productivity, schedule adherence, quality and attendance.
• Completes assignments accurately despite a large workload.

Benefits

• Weekly Paychecks with DailyPay available!
• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED