Determines organizational/staffing requirements and schedules the flow of materials. Based on user department needs, assigns and adjusts schedules to meet workflow requirements and to improve service effectiveness. Evaluates processes and develops and implements process improvement plans while reducing costs. Prepares, distributes and transports supplies and equipment for safe and appropriate distribution to facilities, departments, or other entities in a timely manner in response to issue requisitions, customer requests, defined replenishment schedules and purchase orders. Resolves customer service issues, deals with customer concerns; and prepares responses to customer issues and problems. Sets reorder points and reorder quantities in such a manner that balances efficiency (high product turnover) while avoiding stock outs or call downs. Monitors and ensures the efficiency and effectiveness for the following operations including, but not limited to, warehousing, distribution, shipping/receiving, supply replenishment, equipment distribution and supply inventory levels to include computer program applications and continued file maintenance. Receives incoming materials and equipment and inspects/verifies the accuracy and the condition of the items before signing for the delivery. Ensures efficient and accurate record-keeping systems to verify receipt, storage and distribution of supplies/equipment. Provides excellent customer service to Nursing and other departments in terms of supply availability, prompt response to questions/requests and ensures front line team members consistently meet supply/equipment related patient/departmental needs. Collaborates with system Procurement and Sourcing to resolve issues regarding purchasing and contract compliance and also works with distributors and manufacturers to resolve order/delivery issues. Maintains financial accountability within the department by managing department assets, inventory control, accounting functions, ordering/receiving, equipment, supplies, and staff scheduling. Performs physical inventories on a cycle basis to ensure the accuracy of perpetual inventory records and maintains a stock rotation system to ensure first-in-first-out inventory control. Evaluates and recommends the addition of new inventory items, reviews stock status and reorder reports and identifies and disposes of obsolete inventory. Warehouses and maintains inventory levels and performs issues and credits for supplies/equipment as necessary. Controls warehouse/storeroom to reduce inventory costs without creating stock-out situations and increasing the inventory turnover rate. Maintains security, orderliness, and cleanliness in all working areas while providing for the continual checking, rotation and removal of outdated and/or damaged materials. Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree