Supply Chain Sr. Specialist

Amplifon • Waco, TX

1d

About The Position

We are seeking a Supply Chain Sr. Specialist who is ready to Amp Up their career
at an organization that combines your passion and performance to shape a better
world. Amplifon’s recognition as a “Top Employer 2026” across Europe, the United
States, Canada, and New Zealand by the Top Employers Institute demonstrates the
close tie between our purpose – helping people rediscover all the emotions of
sound – and the success employees can experience here. 

As a Supply Chain Sr. Specialist you will serve as the dedicated Supply Chain
partner to the Miracle-Ear Retail business unit, reporting to the Miracle-Ear
Retail General Manager. In this role, you will coordinate end‑to‑end supply
chain activities including demand planning, inventory management, logistics
operations, and store support, ensuring service levels are met or exceeded.

Requirements

• Bachelor’ s degree in Supply Chain, Engineering, Economics, or other quantitative fields
• 5+ years of supply chain experience
• Retail experience required; medical device industry experience a plus
• Strong demand planning, forecasting, and S&OP expertise
• Experience managing third‑party logistics providers (3PLs)
• Proficiency with CRM systems (Sycle preferred) and advanced Excel skills
• PowerBI proficiency, with the ability to interpret reports and dashboards
• Strong analytical and problem‑solving capabilities, with a business‑oriented mindset

Nice To Haves

• Project management experience. 
• Strategic thinking with strong execution capabilities. 
• Excellent communication, stakeholder management, and influence skills. 
• Ability to work effectively across multicultural environments. 
• High bias for action and continuous improvement mindset. 
• Strong leadership presence and capability to drive results through others.

Responsibilities

• Act as the primary point of contact (SPOC) for supply chain operations supporting Miracle-Ear Retail, ensuring seamless end-to-end coordination across forecasting, inventory, logistics, and store-level operations. 
• Build strong relationships with key stakeholders including third-party logistics providers, transportation partners, store operations, and internal cross-functional teams to drive best-in-class supply chain performance. 
• Lead and execute the local Sales & Operations Planning (S&OP) process, incorporating market trends and demand insights to improve forecasting accuracy. 
• Define, implement, and monitor stock policies to optimize rotation, working capital, and service levels. 
• Manage product return flows, ensuring sustainable, simple, and efficient processes for stores. 

Benefits

• Medical, Dental, Vision, 401(k) with company match, and hearing aid benefits for employees & family
• Generous vacation, safe and sick leave, paid holidays, paid volunteer time off, and bereavement
• Tuition reimbursement and Employee assistance program for employees & family
• Access to our Wellness Hub, your go-to resource for holistic well-being, offering tools and support
• Continuous career development with access to Ampli-Academy (internal LMS), LinkedIn Learning, Coursera, team training, and more. 
• Additional specialized training for career development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees