Supply Chain Specialist - Repairs & Warranty Analyst (Senior)

Boeing • Plano, TX

109d • $90,000 - $147,200 • Onsite

About The Position

Boeing Global Services (BGS) is looking for a Supply Chain Specialist - Repairs & Warranty Analyst (Senior) to support our team in either Plano, TX or Seattle, WA. This role is a Subject-Matter Expert (SME) responsible for Aircraft and Repair Warranty analytics, cost avoidance, and data integrity within Systems, Applications, and Products in Data Processing (SAP) / Aircraft Readiness Log (ARL). This role spans Repair Management (RM), Supplier Management (SM), Cost Recovery Team (CRT), and technical review of Quotes. Also, you will be responsible for driving cross-functional efforts to identify opportunities, monitor reliability trends, govern warranty data, and deliver Key Performance Indicator (KPI)-driven value. Lastly, you will support Exchange Programs in the Managed Parts portfolio which includes Components Services Programs (CSP), Landing Gear Exchange (LGE), and AeroStructures.

Requirements

• 5+ years of experience working in a commercial Maintenance, Repair and Overhaul (MRO) environment.
• 5+ years of experience with supply chain management of complex repairable aviation components.
• 5+ years of experience do with supply chain management of complex repairable aviation components.
• Intermediate experience managing warranty and repair data.
• Moderate experience in warranty analytics or cost avoidance initiatives within cross-functional teams.
• Moderate experience with developing or maintaining Key Performance Indicators (KPIs) related to repair data governance or warranty performance.

Nice To Haves

• Experience with Boeing Global Services (BGS) or similar portfolio programs.
• SAP/ARL data loading and governance experience; familiarity with RM / SM / CRT / Engineering interfaces.
• Demonstrated ability to operate in cross-functional programs without direct people-management responsibility.

Responsibilities

• Collaborate across Supply Chain (RM/SM), CRT, and Engineering to flag cost avoidance and recovery opportunities and monitor reliability trends.
• Govern warranty analytics and ensure SAP/ARL data integrity for Aircraft and Repair Warranty events, including forward exchange units, incremental/scrap pools, Supplier Repair Warranty, Used Serviceable Material (USM) warranty, and Engine/Auxiliary Power Unit (APU)/Part Number (PN) not listed on ARL.
• Analyze Flight Hour (FH) and Non-Flight Hour (NFH) component repair and overhaul programs to support warranty assessments and reliability monitoring.
• Monitor component reliability trends to identify cost avoidance opportunities and support repair decisions.
• Manage and coordinate cross-functional projects related to warranty analytics and cost avoidance.
• Assess appropriate costs for normal versus over-and-above repairs and escalate as needed.
• Load, maintain, and validate warranty data in SAP/ARL with accuracy and timeliness.
• Develop and maintain KPIs; identify cost-avoidance opportunities; monitor reliability trends.
• Manage warranty claims processes with Boeing Commercial Airplanes (BCA), escalate valid denials, and oversee disputes.
• Maintain approved Service Bulletins (SBs), Hard Time (HT) shop visits, and pool data per Maintenance Planning Document (MPD) / Asset Management (AM) guidance; ensure ARL data completeness.
• Capture early removals of HT parts.
• Serve as focal point for Field Service Verification (FSV) activities, vet charges and coordinate issue resolution.
• Collaborate with RM, SM, CRT, and Engineering to align on cost/value decisions and ensure governance compliance.
• Maintain documentation of thresholds, escalation paths, and data standards; ensure compliance with Program Management Office (PMO) policies.

Benefits

• Competitive base pay and variable compensation opportunities.
• Health insurance.
• Flexible spending accounts.
• Health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Programs that provide for both paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Transportation Equipment Manufacturing