Holman Supply Chain Specialist - Mobility

Holman•Mount Laurel, NJ

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. What will you be doing? Works with all areas of Holman Vehicle Supply Chain (Design, Acquisitions, Service, and Delivery) to ensure client expectations are exceeded. Proactively identifies and communicates ways to improve the client’s order to delivery experience. Creates, analyzes and distributes custom supply chain status reports to internal and external stakeholders with a focus on identifying process improvements and proactive communication. Monitors customer order cycle and status to ensure vendor commitments align with actual performance. Proactively address delays and provide solutions as needed. Communicate with manufacturers, dealers, body companies, and internal and external customers. Oversees and coordinates the supply chain process to ensure client vehicles are delivered and licensed and in a timely manner. Proactively solution delays when necessary. Partner with Design team to gain client agreement on all upfit quotes and modifications prior to ordering. Ensure upfitting is completed accurately and help troubleshoot issues that may delay delivery. Accountable for monitoring and meeting expectations on Clients and internal SLA’s. Manage client’s portfolio of vehicles and provide proactive solutions to fulfill clients’ needs. Proactively propose alternatives based on scheduling or supplier-related issues. Perform all other duties and special projects as assigned.

Requirements

Bachelor’s degree or equivalent work experience required.
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
2-4 years’ experience in administrative services or related fields.

Nice To Haves

Additional education, certifications, or experience are a plus.
Familiarity with Business Objects or other business intelligence software is a plus, but not required.
Fleet experience and/or Supply Chain knowledge is a plus, but not required.

Responsibilities

Works with all areas of Holman Vehicle Supply Chain (Design, Acquisitions, Service, and Delivery) to ensure client expectations are exceeded.
Proactively identifies and communicates ways to improve the client’s order to delivery experience.
Creates, analyzes and distributes custom supply chain status reports to internal and external stakeholders with a focus on identifying process improvements and proactive communication.
Monitors customer order cycle and status to ensure vendor commitments align with actual performance.
Proactively address delays and provide solutions as needed.
Communicate with manufacturers, dealers, body companies, and internal and external customers.
Oversees and coordinates the supply chain process to ensure client vehicles are delivered and licensed and in a timely manner.
Proactively solution delays when necessary.
Partner with Design team to gain client agreement on all upfit quotes and modifications prior to ordering.
Ensure upfitting is completed accurately and help troubleshoot issues that may delay delivery.
Accountable for monitoring and meeting expectations on Clients and internal SLA’s.
Manage client’s portfolio of vehicles and provide proactive solutions to fulfill clients’ needs.
Proactively propose alternatives based on scheduling or supplier-related issues.
Perform all other duties and special projects as assigned.