Supply Chain Solutions Product Manager

Yusen Logistics • Secaucus, NJ

1d • Hybrid

About The Position

The Product Manager is responsible for leading global product strategy for the Supply Chain Solutions (SCS) organization. The SCS organization focuses on developing “Control Tower” solutions, managing end-to-end (E2E) supply chains, and supporting both fourth party logistics (4PL)/lead logistics provider (LLP) and Order Management (OM) business models. This position will have a key focus on development, planning, and continuous improvement for the SCS product portfolio, actively engaging with the SCS global team and IT group, especially for the OM business segment. The role translates business requirements into technical solutions and ensures maximum customer value from product delivery.

Requirements

• Proven expertise (at least 3 years) directly managing or developing Control Tower solutions (e.g. Order Management or integrated supply chain solutions)
• Minimum 7 years of total experience in Supply Chain, Logistics, or IT Product Management, and/or related roles
• Bachelor’s degree in Logistics, Supply Chain Management, Engineering, or related field; or equivalent professional experience
• Experience working with project management methodologies (e.g., Agile, Waterfall)
• Strong communication and interpersonal skills, with the ability to clearly translate complex business needs into understandable requirements
• Demonstrated ability to solve complex problems and manage issues/risks within structured processes
• Proven experience collaborating within multinational organizations and across culturally diverse regions
• Ability to work independently, prioritize multiple initiatives, and deliver results under pressure
• Strong analytical and computer skills, with high attention to quality and detail
• Strategic thinker with strong execution capability and ability to drive business initiatives with a global perspective

Responsibilities

• Gather, analyze, and document business needs into clear and comprehensive Business Requirement Documents (BRDs).
• Define project scope, objectives, and functional requirements for new features and enhancements.
• Facilitate stakeholder alignment and secure formal sign‑off on requirements and proposed solutions.
• Manage development projects by monitoring progress, timelines, and deliverables to meet business expectations.
• Provide regular project status updates and visibility to management and key stakeholders.
• Coordinate cross‑regional communication to ensure clarity, alignment, and successful execution of initiatives.
• Collaborate with external vendors and service providers to resolve system incidents and operational issues promptly.
• Conduct thorough testing, validation, and review of deliverables to ensure solutions meet business and quality standards.
• Deliver user support by explaining system functionalities, business processes, and operational rules.
• Provide training and guidance on system changes to support user understanding and adoption.
• Ability to travel up to 10% as well as work a Hybrid Schedule as required by company policy.

Benefits

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• 7 Paid Holidays
• Eligble for OT pay if applicable
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees