Supply Chain Resolution Associate - Remote

Sentara Healthcare•Myrtle Point, OR

31d•Remote

About The Position

The Supply Chain Resolution Associate serves as a Subject Matter Expert (SME) for the validation, accuracy, and resolution of match exceptions in Supply Chain's ERP system. Under the general supervision of the Purchasing Manager responsible for ongoing root cause analysis in support of price file integrity. Customer Support Responsible for the daily operations of the department to include being a resource for questions, assisting with daily activities and maintaining a well-documented and productive solution for providing internal customers with ERP training. Also, responsible for monitoring and improvement efforts in support of division strategies specific to customer service. Identifies opportunities for improvement, recommend solutions, and implements recommendations to facilitate change. Invoice Resolution Accountable for managing and coordinating with Accounts Payable, Suppliers and other internal team members to ensure timely resolution of Supply Chain match exceptions related to purchase orders. This includes Supply Chain PO backed match exceptions for contract pricing, non-contract pricing, quantity, unit of measure and receipt issues. Must be able to resolve all Supply Chain invoice match exceptions including complex transactions across all Buying functionalities. Ability to review contract documentation for accuracy of pricing in the item master. Efficiently work with suppliers to resolve any contract pricing disparity Investigate recurring Supply Chain invoice match exception issues to identify root cause by working with supplier, Accounts Payable, Contracting, Item Master data as applicable to find and implement solutions Work with suppliers to resolve credit hold issues. Identifies areas for workflow and efficiency improvement, determine opportunities to streamline processes. Acts as a liaison to other Supply Chain team members regarding invoice resolution recommendations Utilizes data tools such as GHX for review of match exceptions

Requirements

5+ years Purchasing/Buyer and/or related accounting/Accounts Payable experience required
Supply Chain Healthcare experience required.

Nice To Haves

Associate's level degree in Supply Chain/Business/Health Admin or related field, Bachelor's (Preferred)
10+ years of related experience in lieu of degree will be considered.

Responsibilities

Subject Matter Expert (SME) for the validation, accuracy, and resolution of match exceptions in Supply Chain's ERP system.
Ongoing root cause analysis in support of price file integrity.
Resource for questions, assisting with daily activities and maintaining a well-documented and productive solution for providing internal customers with ERP training.
Monitoring and improvement efforts in support of division strategies specific to customer service.
Identifies opportunities for improvement, recommend solutions, and implements recommendations to facilitate change.
Managing and coordinating with Accounts Payable, Suppliers and other internal team members to ensure timely resolution of Supply Chain match exceptions related to purchase orders.
Resolve all Supply Chain invoice match exceptions including complex transactions across all Buying functionalities.
Review contract documentation for accuracy of pricing in the item master.
Work with suppliers to resolve credit hold issues.
Identifies areas for workflow and efficiency improvement, determine opportunities to streamline processes.
Acts as a liaison to other Supply Chain team members regarding invoice resolution recommendations
Utilizes data tools such as GHX for review of match exceptions

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down - $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.