Supply Chain Program Manager

Adyen•New York, NY

47d•$110,000 - $150,000•Onsite

About The Position

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We're looking for a Supply Chain Program Manager to define and drive the long-term capability roadmap that underpins the scalability and effectiveness of our global supply chain. In this role, you'll partner closely with commercial, product, and operational teams to translate business needs into a strategic vision, clear initiatives, and executional momentum. You'll be responsible for shaping the future state of our supply chain capabilities: Understanding current and future commercial needs, identifying gaps, prioritizing high-impact opportunities, ensuring cross-functional alignment and pushing the implementation. As our business grows in complexity, this role will help us move from reactive problem-solving to proactive capability building, enabling faster, smarter, and more impactful decisions across the supply chain. This role will work across Product, Commercial, Finance, Tech, and the Supply Chain teams to create alignment, manage trade-offs, and ensure capabilities are successfully piloted, adopted, and scaled. You'll be stepping into a role that requires both strategic thinking and hands-on execution with the objective to shape how we build and roll out supply chain capabilities globally.

Requirements

You have 6-8 years of experience in project management and supply chain operations.
You've built or managed supply chain capabilities in industries that run at scale across multiple channels like retail, hospitality, travel, or entertainment
You know how to turn big ideas into clear roadmaps, engage teams around them, and make sure strategy translates into action
You bring people together: Running workshop, scoping initiative and making sure commercial, product, and supply chain teams move in sync
You balance strategic thinking with a hands-on, entrepreneurial mindset, equally comfortable shaping long-term vision and rolling up your sleeves to drive pilots.
You use data, business cases, and smart prioritization to help teams make the right trade-offs without losing sight of the big picture.
You communicate with clarity, build trust quickly, and know how to bring stakeholders with different priorities onto the same page

Responsibilities

Partner with commercial and product teams to understand current and future customer needs and define a long-term supply chain capability vision.
Serve as the operational and supply chain voice in roadmap discussion: ensuring that feasibility, workload and sequencing are considered along the customer needs
Define the long term operational capability vision that complements Product capability roadmap, with clear ownerships of SC requirements and readiness
Identify capability gaps and translate them into a structured multi-year roadmap of initiatives, balancing ambition with operational reality.
Facilitate workshops and alignment sessions to validate priorities and ensuring that roadmap are coordinated across operational and technical domains
Define business requirements and success measures for new supply chain capabilities, using both personal expertise and input from internal SC colleagues
Build high-level business cases mapping resources need with input from data, engineering, supply chain, finance, and commercial teams needed to support priority setting discussions
Evaluate and prioritize initiatives based on strategic impact, effort, and feasibility, ensuring commercial ambitions are grounded in operational realities.
Engage with and challenge external stakeholders (3PLs, suppliers) to assess partner capabilities and secure the right solutions for scaling initiatives.
Coordinate across supply chain, tech, and commercial teams to maintain delivery momentum.
Support pilot programs, balancing requirements for pilot vs. scaled rollout.
Track initiative progress, remove blockers, and ensure timely delivery.
Prepare supply chain teams, partners and merchants for adoption of new capabilities
Act as a bridge between product, commercial, and supply chain teams to ensure capability needs are integrated into product development and operations.
Maintain visibility and transparency on roadmap changes and initiative progress.
Partner with other capability managers to align priorities and resources across the broader capability portfolio.