Supply Chain Program Manager

MicrosoftRedmond, WA
2d

About The Position

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Cloud Manufacturing Operations and Fulfillment (CMOF) organization within CSCP manages business operations performance and supplies hardware to the datacenters. Well-defined and executed supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

  • Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 1+ year(s) experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
  • OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 2+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
  • OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

  • Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 3+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
  • OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 5+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
  • OR equivalent experience. Certification in Six Sigma.

Responsibilities

  • Supports execution of supply chain projects with limited scope and well-defined tasks.
  • Collaborates with immediate team members to complete assigned activities and help ensure project milestones are met.
  • Provides task-level updates to project leads and assists in resolving basic project issues.
  • Coordinates with internal stakeholders and external partners to help enable program delivery and resolve issues.
  • Facilitates team meetings and communicates task-level updates to support alignment across teams.
  • Identifies process improvement opportunities and contributes to the implementation of solutions using standard procedures and team guidance.
  • Participates in root cause analysis activities and documents findings to support team learning and future improvements.
  • Supports integrated supply chain activities by collaborating with team members in demand, supply, and logistics to meet cost, service, and inventory targets.
  • Outlines tasks and schedules to help align with team expectations.
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