Supply Chain Planning Key Account Senior Specialist
About The Position
Responsible for managing and delivering solutions and services to a portfolio of key customer accounts. This includes coordinating across commercial, operations, and supply chain teams within CooperVision, and maintaining strong communication with customers through regular face-to-face reviews. The role involves presenting performance metrics, KPIs, and business analysis to ensure transparency and alignment. Key responsibilities also include identifying and resolving constraints impacting service performance, leading cross-functional teams to drive improvements, and ensuring smooth implementation of changes—such as new product launches, supersessions, and discontinuations—without disrupting customer service levels.
Responsibilities
- Managing and delivering solutions and services to a portfolio of key customer accounts.
- Coordinating across commercial, operations, and supply chain teams within CooperVision.
- Maintaining strong communication with customers through regular face-to-face reviews.
- Presenting performance metrics, KPIs, and business analysis to ensure transparency and alignment.
- Identifying and resolving constraints impacting service performance.
- Leading cross-functional teams to drive improvements.
- Ensuring smooth implementation of changes—such as new product launches, supersessions, and discontinuations—without disrupting customer service levels.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
