Supply Chain Performance Specialist - Hybrid Vernon Hills, IL

CDW•Vernon Hills, IL

22d•$57,000 - $80,400•Hybrid

About The Position

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The Supply Chain Partner Performance Specialist is responsible for driving business operations departmental strategy related to electronic data exchange, open purchase orders, and other business functions. The Supply Chain Partner Performance Specialist will also act as liaison between top strategic distribution and OEM partners, IT, buying teams, A/P and other internal areas to ensure an improved customer experience. In addition, the role drives the utilization, timeliness, and integrity of partner performance scorecards.

Requirements

Associates Degree, OR HS Diploma and 3 years of Supply Chain experience
Must be a self-starter, someone that takes initiatives and is motivated.
Must work efficiently.
Strong written and verbal communication skills and collaboration
Builds strong relationships.
Strong analytical skills
Excellent problem-solving skills
Organized and detail oriented.
Able to work independently and balance multiple priorities.

Nice To Haves

Experience in Supply Chain or Purchasing is a plus
Familiarity with the functions of other departments within Supply Chain is a plus

Responsibilities

Generate standard supply chain reporting (e.g., supplier KPI’s, open purchase orders, electronic data quality, working metrics etc.).
Support external partners and internal processing areas by trouble shooting data, technical, and business process issues.
Drive improvements in collaboration with assigned partners and internal business units to ensure compliance with performance metrics.
Act as the primary point person for communicating with strategic distribution and OEM partners regarding problems or questions.
Troubleshoots existing processes and procedures and resolves issues by taking the appropriate action or collaboration with stakeholders.
Lead projects related to process improvements, new metric exploration, and other topics relevant to key business initiatives.
Coordinate project milestones and tasks across the business.
Engage directly with partners to plan new implementations, resolve processing challenges, and develop necessary action plans related to performance including clear timelines and completion dates.
Deliver regular targeted progress reports to the senior leadership, management teams, and other business stakeholders including QBRs and other business discussions to drive improvement with supply chain performance.
Facilitate regular communication concerning projects to ensure that all projects are delivered on time, within scope and within budget.
Conduct a variety of ad-hoc analysis based on business needs.
Align with CDW Supply Chain team on reporting requirements.
Coordinate with cross-functional team members to ensure all parties are on track with project requirements, deadlines, and schedules.
Prepare status reports by gathering, analyzing, and summarizing relevant information.