Supply Chain / Operations Specialist
About The Position
The Supply Chain / Operations Specialist plays a critical role in maintaining inventory accuracy, system integrity, and smooth order flow across ERP, ecommerce, and warehouse operations. This role is not responsible for routine data entry or transactional execution, but instead focuses on monitoring processes, identifying issues, and coordinating resolution across teams. This role is ideal for a systems and process-oriented operations professional who understands how orders and inventory should flow through ERP, Shopify, and warehouse environments, and can proactively flag issues before they impact customers or financial results. This role is 2-3 days a week onsite in Broomfield, CO.
Requirements
- ERP experience (NetSuite strongly preferred)
- Shopify experience focused on order flow, integrations, or exception management
- Inventory reconciliation and audit experience
- Strong analytical, troubleshooting, and cross-functional communication skills
- Process-oriented mindset with high attention to detail
Nice To Haves
- Experience supporting multi-warehouse or 3PL environments
- Familiarity with international shipping concepts (LCL, FCL, air freight)
- Intermediate Excel or Google Sheets skills
- Experience in ecommerce, CPG, or fast-growth operational environments
Responsibilities
- Monitor inventory-related processes within NetSuite to ensure transactions are accurate and properly executed
- Validate inventory activities including returns, work orders, cycle counts, adjustments, and bin transfers
- Ensure bins, locations, weights, and dimensions are correctly maintained and audited
- Review inventory activity for discrepancies and flag issues for correction
- Maintain documentation for workflows and inventory-related process standards
- Serve as an early-warning signal for system, inventory, and order flow issues across Shopify, NetSuite, fulfillment partners, and 3PLs
- Monitor end-to-end order flow and identify exceptions such as allocation issues, inventory availability mismatches, and system sync failures
- Identify discrepancies between physical inventory, ERP records, ecommerce platforms, and warehouse reports
- Clearly define issues, escalate to the appropriate teams (Warehouse, Operations, Finance, IT, Customer Experience, or external partners), and track through resolution
- Perform root-cause analysis on recurring issues and recommend process or system improvements
- Own SOP documentation and updates related to issue resolution and process improvements
- Support testing and validation of system or workflow changes impacting order or inventory flow
- Occasionally assist with physical inventory counts and cycle counts to support audits or discrepancy resolution
- Provide onsite support during inventory counts or high-risk reconciliation events
- Ensure count results are documented, explainable, and actionable
- Provide limited support for inbound logistics by assisting with the booking of international and domestic shipments
- Track inbound shipments at a high level and flag delays or risks
- Communicate shipment details to Operations and Warehouse teams
Benefits
- employer-paid health insurance premiums for employees at 80%, dependents at 50%, dental, vision, voluntary benefits, 7 paid holidays, 7 sick days, unlimited time off (salaried), accrual based time off (hourly), 12 weeks paid parental or adoption leave, 401(k) with 4% match through Vanguard, $500 yearly professional development stipend, leadership development program, employee product discounts, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
