Supply Chain Operations Specialist I

Ceva • Mount Juliet, TN

177d

About The Position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Requirements

• High School graduate or GED preferred.
• Two years of office experience in a logistics/transportation environment preferred.
• Basic proficiency in Microsoft Office, Internet, web-based and job specific software applications.
• Ability to enter, review and verify documentation and information.
• Ability to prepare logs, reports and documents.
• Knowledgeable of customer service principles and practices.
• Understanding of operational and support principles and practices in a related supply chain environments.
• Capable of operating in a fast pace environment and in both a team and individual contributor environment.
• Ability to communicate with co-workers to provide and receive direction.

Responsibilities

• Receives and reviews documents for accuracy, such as dates, times, location, counts and related information; applies a basic understanding of transportation and service operations.
• Utilizes databases, logs, and other sources to locate and verify information; information is usually more routine and accessible.
• Reviews or prints and prepares forms, labels, and related documents to ensure timely awareness for processing.
• Tracks information through systems, vendors and related sources, such as arrival, times, confirmation and similar details.
• Responds to internal and external customer questions, provides information and escalates needs as required.
• Ensures compliance with company policies and procedures and a safe and effective work environment.
• Assists with identifying potential operational or service concerns, notifies appropriate co-workers and assists with resolving.
• Develops and maintains excellent customer service to internal and external customers at all times, such as working collaboratively, providing timely communications and instruction and assisting with operations as necessary.
• Performs other duties as assigned.

Benefits

• Competitive Paid Time Off
• 401(k) with company match
• Health insurance
• Employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: High school or GED