Supply Chain & Operations (Manufacturing and Process Improvement) Senior Consultant

Protiviti • Chicago, IL

11d • Hybrid

About The Position

You Belong Here The Protiviti Career provides the opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You Protiviti is looking for a Supply Chain & Operations Senior Consultant to join our growing Supply Chain & Operations Innovation team. What You Can Expect As a Senior Consultant, you will be a mentor, trainer, and coach to Interns and Consultants as you facilitate the successful completion of project work plans. You’ll identify areas of risk and opportunities to increase efficiency. You’ll strengthen relationships and deepen your abilities to communicate, gain trust, and network with client personnel and professional associates. At the direction of Managers, you may accept responsibility for decision-making in areas including establishing project scope and work plans, project staffing, preparation of deliverables, and application of methodologies. What Will Help You Be Successful You enjoy process, relevant analytics and metrics, organization, and strategic design. You are motivated to learn and interested in all things related to strategic sourcing and supplier management, including the latest trends and developments. You are passionate about building relationships with clients and providing clients with exceptional experiences. You have an inherent interest in project management and team leadership. You contribute to a positive team culture that fosters open communication among all engagement team members. You create development opportunities for others and ways for your team to improve our clients and communities. You have interest in working with a diverse portfolio of clients across multiple industries.

Requirements

• Bachelor's degree in supply chain, Operations, Business, or related field.
• 2+ years of experience in Supply Chain, Operations, Consulting, manufacturing, or related industries.
• Hands-on experience in manufacturing with direct plant floor exposure required.
• Proven ability to use data for solving manufacturing issues and improving operations.
• Strong project management skills with successful project improvement delivery.
• Knowledge of manufacturing finance, including cost analysis and ROI.
• Excellent communication skills, able to convert complex data into actionable insights for plant personnel and management.
• Proficient in Microsoft Office (Word, Excel, PowerPoint); additionally skilled in Visio, Access, SQL, Python, Tableau, or Power BI.

Nice To Haves

• Familiarity with data historians (e.g., OSIsoft), data tags, and high-value use cases preferred.
• Experience with MES and/or AMS.
• Familiarity with Internet of Things (IoT) applications.
• Experience with Microsoft Fabric on the plant floor is a plus.
• Professional certifications (CPM, CPSM, CSCP, CPIM, PMP, TPM, Six Sigma/Lean Six Sigma, Certified Scrum Professional) are a plus.

Responsibilities

• Analyzing manufacturing data to identify trends, inefficiencies, and improvement opportunities in asset utilization, productivity, quality, and waste management.
• Collaborating with plant personnel to understand challenges and design data-driven solutions that boost productivity.
• Developing and deploying analytics models, dashboards, and reports tailored to plant floor needs.
• Supporting multiple process improvement projects aligned with business goals and deadlines.
• Leading client workshops and stakeholder sessions to identify, validate, and refine recommendations.
• Conducting ROI and financial analyses for operational changes and capital investments.
• Implementing and tracking process changes, including equipment, workflows, and operational standards.
• Ensuring data integrity in manufacturing systems and supporting root cause analyses and corrective actions.
• Providing real-time analysis for rapid issue identification and resolution.
• Partnering with cross-functional teams to drive continuous improvements.
• Training plant staff on new systems, standards, and best practices.
• Evaluating, summarizing, organizing, and interpreting data.
• Establishing and cultivating business relationships and a professional network.
• Ability to translate and communicate supply chain topics and issues to client personnel, including executives.
• Supervisory experience of teams including mentoring, oversight and review of work, coordination across teams, and understanding how to motivate.
• Experience performing documentation of findings and summarizing recommendations.

Benefits

• Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability.
• We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions.
• We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year.
• Protiviti also recognizes up to 11 paid holidays each calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees