Supply Chain Operations Manager

Dyson•Chicago, IL

10d•Onsite

About The Position

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country. We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment. This role supports the Americas (US, Canada, LATAM) supply chain operations. While managing a team, you will be responsible for Finished Goods and/or S&A (spares and accessories) inventory. Main priorities include strategically leading the Supply Planning function, ensuring optimal inventory levels, driving continuous improvement, and effectively partnering with internal and external teams to meet customer needs.

Requirements

Bachelor’s in supply chain, operations management, logistics or related field.
6+ years of experience in a supply chain role in a consumer goods organization.
Proven experience analyzing and resolving inventory related issues.
Experience with SAP S4 and SAP IBP.
Advanced knowledge and proficiency in Microsoft Excel.
Strong working knowledge of supply chain processes and systems.
Strong communication skills.
Solutions oriented; helps minimize impact and deliver results.
Ability to collaborate effectively with internal and external teams.
Ability to multi-task and manage conflicting priorities effectively.
Organized, with excellent follow-through capabilities.
Strong leadership skills with the ability to motivate a team to achieve results.
Ability to thrive in a fast-paced environment.

Responsibilities

Ensure sufficient inventory levels across warehouse network to support promotional and baseline sales.
Identify and manage communication of supply constraints to cross-functional partners, and develop mitigation plans including inputs to allocation process
Drive excess inventory reduction initiatives to support inventory and working capital targets.
Manage the monthly demand planning cycle for spare parts and accessories.
Maintain oversight of the statistical forecast output, and review adjusted demand based on data and market trends.
Liaise between Dyson Supply Chain headquarters, local sales, marketing, and finance teams.
Ensure demand for refurbishment operations is properly captured to support the production line.
Oversee the monthly supply planning review process.
Drive customer service improvements by minimizing out of stocks.
Take initiative to resolve issues by developing and executing solutions.
Publish dashboards of KPI’s to senior leadership.
Communicate clear priorities and required results.
Provide consistent support and regular feedback.
Identify gaps in knowledge and driving appropriate training solutions.

Benefits

401K with up to a 4% match
Company paid Life Insurance and AD&D
Flexible Savings Account (FSA) and Health Savings Account (HSA)
Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
Pre-tax Commuter Benefits (applicable areas only)
Generous Child Care Leave Program
Wellness Program
Employee Assistance Program
Generous Dyson Product Discounts
Multi-Level Healthcare Coverage Options
Vision & Dental Coverage
Company paid Short-Term and Long-Term Disability