Supply Chain Manager, RDPI Supplier Performance & Compliance, RDPI Supplier Performance & Compliance

Amazon • Nashville, TN

1d • Onsite

About The Position

Operations Technology Solutions (OTS) is a global organization within Amazon that designs, builds, deploys, and maintains mission-critical infrastructure supporting Amazon's operations network. Within OTS Supply Chain, the Supplier Performance, Intelligence, Risk & Excellence (SPIRE) team transforms how we manage supplier performance and compliance — turning fragmented processes into scalable, data-driven systems that improve quality, reduce delays, and drive measurable cost avoidance. We are looking for a detail-oriented, analytically driven Supply Chain Manager to support the execution of supplier performance programs within the SPIRE team. In this role, you will contribute to initiatives that improve On-Time In-Full (OTIF) delivery, supplier reporting compliance, and lead time accuracy across our global supplier network. You will work closely with senior supply chain managers, cross-functional partners, and suppliers to implement standards, track performance, and surface insights that drive continuous improvement.

Requirements

• 2+ years of program or project management experience
• 1+ years of supply chain experience
• Bachelor's degree or equivalent
• Experience with Excel
• Experience with SQL
• Experience in data mining

Nice To Haves

• Knowledge of Lean principles and DMAIC methodology
• Experience in requirement gathering and ability to write clear and detailed requirement document

Responsibilities

• Support the design and rollout of supplier performance standards, including reporting requirements (ASN, lead times) and accountability frameworks
• Analyze supplier delivery data to identify trends, root causes, and improvement opportunities — with a focus on OTIF, lead time accuracy, and promise date adherence
• Contribute to the development and maintenance of supplier scorecards, KPI tracking tools, and performance dashboards
• Assist in building and refining lead time standards using historical delivery data
• Partner with cross-functional teams (Procurement, Planning, Operations) to validate data quality and ensure consistent performance measurement
• Draft and maintain documentation including standard operating procedures, supplier communication templates, and process playbooks
• Participate in supplier engagement activities, including performance reviews and corrective action follow-up

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level