Supply Chain Manager II, Amazon Robotics Global Logistics

Amazon•Boston, MA

About The Position

The role is responsible for managing North America (NA) Distribution operations for Amazon Robotics. This includes collaborating with 3PLs to drive daily operations and continuous improvement to yield world class results through globally consistent processes. Drive metrics driven performance and incremental process automation. The successful candidate will lead the NA Distribution daily operations including process defect reporting, escalations within 3PL’s, expediting critical materials, accurate inventory management, assuring transaction accuracy, SOE compliance and planning warehouse capacities.

Requirements

3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
2+ years of supply chain experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements

Nice To Haves

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Responsibilities

Responsible for oversight for designated NA distribution operations: Receiving, shipping, inventory control, cost, and all related SLAs, KPIs, CIs.
Escalation point for NA Distribution team
Responsible for managing quality, performance, and capacity of 3PL logistics providers.
Support business cases for new distribution strategies.
Monitor and execute daily transactions in WMS/ERP system to support operational success and efficiencies
Thought leader for cost efficiencies and frugality initiatives.
Drive operational excellence by developing and improving 3PL KPIs and SLAs.
Manage daily plan to exceed expectations for labor productivity, inventory control and order accuracy ensuring SOE and transaction compliance.
Identify process improvements, cost optimization and sustainability initiatives in collaboration with Robotics Supply Chain leadership.
Effectively manage and deliver projects within scope, time, budget and quality
Support contract negotiations, ramp-ups and ramp down of warehouses.
Prioritize projects and data flow improvements (eg. EDI), evaluate and set stakeholder expectations.