Supply Chain Management Tech II - Linen Supply

Dartmouth-Hitchcock Health•Lebanon, NH

1d•Onsite

About The Position

This position is responsible for the receipt, storage, accountability, and distribution of all equipment and supplies held in stock and/or requested by the medical center. The role monitors and assures that an adequate level of supplies and patient care equipment are maintained within the Materials Department and appropriate par level supply storage areas. Under limited supervision, the Tech II resolves and fulfills all customer requests and inquiries. The work situations are routine and physically demanding, requiring organization, attention to detail, customer service skills, and the ability to use multiple software applications during performance of all job duties. Internal contacts include staff and management throughout the organization, while external contacts include vendors and suppliers.

Requirements

Experience with DH MMIS system (PeopleSoft)
Ability to utilize the EPIC system to monitor requests from clinical staff
Basic experience in PC business applications including MS Word and Excel
Knowledge of hospital medical supplies and terminology
Knowledge of and skill in the use of personal computer and related systems and software
Skill in good oral, written, and interpersonal communication
Ability to do basic math calculations and apply them to the day-to-day job process
Ability to operate equipment, pallet jacks and lifts as required
Ability to work efficiently under pressure
Ability to work independently and take initiative
Ability to set priorities and use good judgment
Ability to meet organization and departmental appearance standards on the job
Ability to constantly stand and walk
Mobile dexterity to include bending, stooping, pushing, pulling, climbing, and reaching
Ability to frequently lifting of up to 50 pounds, infrequent lifting of greater than 50 pounds
Ability to withstand exposure to weather and environmental conditions of a warehouse and open bay receiving dock
Ability to frequent push and pull equipment such as carts weighing from 5 lbs. to 450 lbs.

Nice To Haves

High school graduate or equivalent
Four years’ experience in receiving, distribution of products, warehousing, storekeeping, hospital Central Service or Inventory Control (or combination of knowledge and education that would exhibit the qualifications to execute the duties of the position)
Computer input/keyboard experience
Computerized Supply Chain Management system experience
Experience in using an electronic signature software

Responsibilities

Adheres to infection prevention protocols when transporting patients, soiled linen, contaminated equipment, and specialty carts.
Responds to Supply Chain Management emergency management procedures.
Processes hazmat material, and waste following DH policies and procedures.
Complies with all Joint Commission and Department of Health requirements and ensures work area is compliant with requirements.
Responds to recall request timely to ensure product and equipment are removed from circulation to ensure patient and staff safety.
Maintains a professional working relationship with, and provides customer service to, clinical staff and other internal departments.
Interacts with patients and patient family during patient transport and upon hospital discharge.
Assists in maintaining a clean and safe environment in the Receiving, Distribution, and PAR supply rooms areas, keeping those areas free of fire and safety hazards.
Contributes to the success of the organization, keeping current on new developments within the system, and by performing other duties as needed or assigned.
Performs other duties as required or assigned.
Delivers supplies and equipment to requesting departments, obtaining a receipt signature for items delivered when required, and assisting the department with the unloading of the items.
Replenishes, maintains, and exchanges clinical procedure carts.
May deliver medications or have access to medication storage areas to deliver supplies, IV solutions, or equipment.
Notes any shipping discrepancies or damages on the shipping documentation.
Packages and processes supplies and materials being returned to vendors or other facilities and coordinates shipping.
Rotates and stores stock supplies within its designated Distribution Storeroom or PAR location.
Monitors Distribution stock levels to assure that adequate levels are maintained and brings inventory discrepancies to the attention of the Inventory Control Specialist and Supply Chain Operations Supervisor.
Inventories par level supply storage areas utilizing a handheld computer or manual inventory method.
Picks supplies from stock and replenishes department par level storage areas.
Inputs, picks, packages, and delivers department supply requisitions and shopping guide orders.
Receipts for all incoming supplies and materials from vendors, carriers, and delivery services noting any shipping discrepancies or damages on the shipping documentation.
Credits unused, serviceable stock supplies returned from departments.
Checks dated stock to insure acceptable expiration periods and disposes of expired stock according to inventory control procedures.
Creates, updates, and processes department shopping guides and par level listings as directed utilizing the Material Management computer system.
Works closely with the Inventory Control Specialist in maintaining the accuracy of the products in the supply locations.
Assists in the annual physical inventory.
Operates material handling equipment to include pallet jacks, pallet lift, hand trucks, and flatbed or stock carts.
Participates in all phases of product and equipment recalls throughout the facilities, locates and secures product and processes according to procedure.
Manages the collection of soiled clinical equipment from around facility following established Infection Prevention guidelines.
Manages the distribution of clinical equipment to set PAR levels on clinical floors utilizing the RFID system.
Responsible for the accurate replenishment, maintenance, and exchange of clinical procedure carts.
Works closely with the Biomed department in maintaining the clinical equipment by performing a user level pre-maintenance check.