Supply Chain & Logistics Operations Coordinator

Haleon • NJ

74d • $98,589 - $135,561

About The Position

The Supply Chain and Logistics Operations Coordinator is a key role to the organization, connecting the Commercial business functions to Supply Chain and acting as a single point of contact to execute Commercial strategies within and across the end-to-end North America & Global Supply Chain to achieve optimal customer service and inventory levels. You will drive important NPI projects by securing completion/maintaining E2E SC activities are being met and completion of artwork on time. Act as single point of contact to execute Commercial strategies within and across the end-to-end NA & Global Supply Chain and communicate risks which will impact the deployment of commercial initiatives. Coordinate the executional requirements of a specific portfolio/category within Haleon. This would include, establishing and managing all transition-related timelines across and within the Supply Chain (Supply Planning, Demand Planning, Customer Service, W&D). Manage the review and sales outlet identification process of Obsolete Inventory & Fast Sell of short-dated products, partnering with the Commercial team (Marketing, Sales, Customer Strategy) as well as Customer Service and W&D. Lead Cx Portfolio Optimization and Exit Strategy review process through newly created DRM meetings to identify discontinuation candidates from the portfolio based on low revenue/profitability/volume. Artwork transitions – provide SC oversight of artwork changes/transitions to limit component and finished good write-off and orchestrate timelines to reduce component exposure as we changed artwork for DPC made open stock items Ensure flawless execution of Line Extensions Coordinate Item Configuration Changes (Pack changes requiring UPC changes, phase in of changes that impact Master Data and Customer Service groups) Conduct OTIF root cause analysis, gain alignment with SC stakeholders and provide commentary for reporting both locally and globally (Global, SCIM 1-4) SCIM I – Lead weekly meetings with Supply Planning and Demand Planning to discuss and drive decisions around short and long-term risk mitigation of supply issues, Demand forecast changes and impact to Supply and obsolescence risks, artwork changes, NPI status, long term scenario planning, Q > 30 days Provide E2E Supply Chain project management as the SC NPI single point of contact for the new product development process and lead escalations (end to end SC focus) where needed. Represent SC Ops in monthly Category DRM meetings, presenting updates on Portfolio Optimization Management, SLOBs risk mitigation, short and long-term supply issues as well as ad-hoc reporting that serves to update the business on emerging issues E2E SC issues as part of Core Commercial Cycle.

Requirements

• Bachelor’s degree in Business, Supply Chain, Engineering, or Life Sciences.
• 3 years supply chain experience.
• Supply Chain IT Systems experience, including SAP.

Nice To Haves

• Supply Chain related discipline, logistics, supply management, demand management, operational management.
• Supply Planning and/or Production Planning experience.
• Systems experience with SAP APO, PowerBI.
• Understanding financial impact and knowledge of cost drivers within the supply planning environment.
• Strong analytical, problem solving, and critical thinking skills.
• Knowledge and experience in dealing with highly complex/regulated supply chains, co-packing sites, and processes.
• Demonstrate high accountability, attention to detail, and the ability to work collaboratively in a cross functional and Regional/Global Matrix to achieve common goals.
• Capability to drive analytical assessments through financial risks assessments.
• Networking & influencing skills at all levels, both internally & externally.
• Proven capability in building strong relationships with key stakeholder and multiple interfaces.
• Excellent leadership capability and a strong team player.
• Customer driven.

Responsibilities

• Maintain/optimize customer service levels, inventory levels, obsolescence, cost savings project identification and implementation with flawless execution.
• Supply Chain Coordination across End-to-End Supply Chain.
• Report OOS situation to the commercial business and provide an overview on supply situation and availability based on information from the central systems (SOLs) and SC Hub.
• Coordinate the general overview for US and communicate to the Commercial team (incl. lost sales, OOS reasons).
• Lead interactions with SC-Hub, Demand Forecasting, Marketing and Sales to manage, influence and solve issues which lead to higher customer service.
• Coordinate communication and escalation resolution on obsolescence and write-off management in collaboration with Supply Planning Hub, Customer Service and Supply Chain Finance.
• Serve as the supply voice within the DRM with efforts to guide decision making and escalation.
• Management of SKU transitions and product restages (including SKU rationalization) liaising with the HUB to ensure appropriate and aligned exit strategies are in place and run out plans developed to minimize financial risk and market disruption.
• Work with the artwork and labelling team to coordinate all packaging related changes to prevent recalls and minimize write off risk.
• Coordinate any rework requirements with Commercial team and the Supply Planning Hub.
• Prepare and control the reason codes for OTIF Reporting (weekly).
• Liaise with Demand Forecasting and customer service regarding necessary product allocation – quantity assessment, fair sharing, etc.
• Coordinate and communicate allocation decisions to ensure commercial and supply chain alignment.
• Facilitate SCIM I process with Supply and Demand Planning (weekly).

Benefits

• Generous 401(k) plan.
• Tuition reimbursement.
• Time off programs including 6 months paid parental leave.
• Healthcare programs where the company pays for the majority of your medical coverage for you and your family.
• Opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree